Job Hathorn
San Diego
Summary
Business professional with over ten years of experience in operations, logistics, and loss prevention across military, retail, and corporate sectors. Demonstrated ability to optimize processes, reduce costs, and enhance efficiency. Currently pursuing advanced education in Business Administration and Business Technology to expand expertise.
Overview
13
13
years of professional experience
Work History
Loss Prevention Investigator/Asset Protection Partner
Sephora USA
San Diego
09.2022 - 04.2025
- Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
- Reduced inventory shrinkage by analyzing and identifying trends in theft incidents and implementing targeted measures.
- Trained a minimum of 5 colleagues a week on loss prevention practices/strategies.
- Partnered with store leadership to implement shrink reduction strategies tailored to location needs, based on data and location trends.
- Balanced time between floor observation and Closed Circuit Television(CCTV), monitoring sales floor for potential hazards, and potential theft.
- Monitored Point of sale transactions for potential fraudulent transactions such as pass-offs, gift card scams, and unauthorized discounts.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Maintained professional, organized, and safe environment for colleagues and patrons.
Loss Prevention Officer
Kohls Department Store
San Diego
04.2018 - 07.2022
- Managed store employees successfully in fast-paced environment through proactive communication.
- Enforced strict security and safety procedures to protect business from financial losses both internally and externally.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Calmly and efficiently engaged dishonest customers, maintaining a non-threatening position and diffusing any hostile intentions.
- Developed professional partnerships with store leaders and associates.
- Deterred potential theft with exceptional customer service.
- Successfully recovered merchandise in over 100 documented cases.
- Maintained punctual communication with store leadership as well as Loss Prevention Supervisor and District Loss Prevention Manager.
- Used CCTV to actively monitor sales floor, stockroom and exterior areas for potential theft and Associate misconduct.
Logistics Specialist
United States Navy
San Diego
09.2012 - 09.2016
- Maintained records of purchases for command.
- Provided logistics training as a part of command orientation.
- Maintained organized filing system of all purchase and repair transactions.
- Daily issue and inspection of command duty vehicles.
- Procured parts for ship, aircraft, military vehicles and various small watercraft.
- Issued uniforms, tools, highly valued parts, and office supplies.
- Delivered high priority materials to 10 commands/squadrons daily.
- Conducted Bi-weekly audits of ship/squadron storeroom inventory.
- Maintained records of outstanding tools and parts.
- Point of contact between command and various companies that supply tools and parts.
- Coordinated incoming and outgoing shipments to maintain schedules.
Education
BBA - Business Administration, Information Systems
Southern New Hampshire University
Hooksett, NH06.2024
Skills
- Accuracy-driven
- Adaptability
- Diverse expertise
- Proactive project management
- Communication excellence
- Analytical writing expertise
- Information security
- Mediation skills
- Workflow optimization
- Technological proficiency
- Maintenance planning
- Security system administration
- Prioritization & Time Management
- Legal writing expertise
- Collaborative support
- Troubleshooting
- Logistics Expertise
- Productivity software
Timeline
Loss Prevention Investigator/Asset Protection Partner
Sephora USA
09.2022 - 04.2025
Loss Prevention Officer
Kohls Department Store
04.2018 - 07.2022
Logistics Specialist
United States Navy
09.2012 - 09.2016
BBA - Business Administration, Information Systems
Southern New Hampshire University