Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Sadé Medina

Upper Marlboro,MD

Summary

Organized and dedicated job seeker with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

15
15
years of professional experience
6
6
years of post-secondary education

Work History

Loss Prevention/ Asset Protection Coordinator

Nordstrom Distribution Center
Upper Marlboro, MD
10.2018 - Current
  • Controlled reduction of loss inventory by protecting company assets.
  • Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with employees.
  • Kept patrons and employees safe and from criminal activity.
  • Checked CCTV for evidence of shoplifting.
  • Wrote reports outlining activities and results.
  • Collaborated with law enforcement to report crime and suspicious activity.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Trained loss prevention/ asset protection staff on loss control and prevention measures.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Greeted incoming visitors and employees professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by laminating, copying, faxing and filing documents.
  • Maintained confidentiality of information regarding employees and company.
  • Responded to inquiries from callers seeking information.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Provided callers with address, directions, company website and related information.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Checked and verified photo identification prior to granting facility access.

Reserve Stock Processor

Nordstrom Distribution Center
Upper Marlboro, MD
07.2015 - 10.2018
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Completed cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Completed customer orders in warehouse setting.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.

Loss Prevention/ Communications Agent

Nordstrom Distribution Center
Upper Marlboro, MD
09.2010 - 07.2015
  • Attentively monitored store and surrounding areas for signs of attempted theft by visitors or personnel, intervening when necessary.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing employees to safety.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Screened visitors and issued badges to maintain safety and security.
  • Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
  • Oversaw daily monitoring and patrolled buildings, grounds and work sites.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

VAS Processor

Nordstrom Distribution Center
Upper Marlboro, MD
06.2010 - 09.2010
  • Researched and resolved discrepancies to maintain accuracy.
  • Immediately addressed logistical issues and applied remediation techniques.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Confirmed accuracy, quality and quantity of materials received and listed on BOL.
  • Operated PC and RF-based computer systems for inventory management.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.

Classroom Assistant/ Dedicated Aide

PGCPS, Patuxent Elementary School
Upper Marlboro, MD
08.2007 - 06.2010
  • Provided continuous care, support and attention to assigned students.
  • Reinforced teacher's instruction with personalized assistance.
  • Worked with teaching staff and administrators to optimize student assistance and schedules.
  • Adhered to plan outlines and monitored progress against IEP objectives.
  • Developed safe and supportive environments for students with sensory disorders.
  • Promoted student creativity, problem-solving skills and critical thinking abilities with individualized techniques.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Provided support during classes, group lessons and classroom activities.
  • Delivered curriculum in both one-on-one lessons and group learning environments.
  • Provided support to help students with special needs learn and grow.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper and crayons.

Education

No Degree - Political Science

University of Maryland: University College
Adelphi, MD
05.2001 -

Real Estate

Coldwell Banker Residential Brokerage School of Real Estate Online
Online
12.2014 - 03.2015

Associate of Arts - Social Sciences

College of Southern Maryland
La Plata, MD
06.2012 - 05.2014

No Degree - Business

Bowie State University
Bowie, MD
05.2001 -

High School Diploma -

Frederick Douglass High School
Upper Marlboro, MD
08.2000 - 05.2004

Skills

Self-Motivated

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Loss Prevention/ Asset Protection Coordinator

Nordstrom Distribution Center
10.2018 - Current

Reserve Stock Processor

Nordstrom Distribution Center
07.2015 - 10.2018

Real Estate

Coldwell Banker Residential Brokerage School of Real Estate Online
12.2014 - 03.2015

Associate of Arts - Social Sciences

College of Southern Maryland
06.2012 - 05.2014

Loss Prevention/ Communications Agent

Nordstrom Distribution Center
09.2010 - 07.2015

VAS Processor

Nordstrom Distribution Center
06.2010 - 09.2010

Classroom Assistant/ Dedicated Aide

PGCPS, Patuxent Elementary School
08.2007 - 06.2010

No Degree - Political Science

University of Maryland: University College
05.2001 -

No Degree - Business

Bowie State University
05.2001 -

High School Diploma -

Frederick Douglass High School
08.2000 - 05.2004

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Sadé Medina