Summary
Overview
Work History
Education
Skills
Affiliations
SEMINARS AND FORUMS
ACHIEVEMENTS
PERSONAL DATA
REFERENCES
Timeline
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JP Louise Cordova

36 DB Ledesma Street, Jaro, Iloilo City,Philippines

Summary

I have a degree in BS Managerial accounting and I have worked in different fields before. I’ve worked for over 15 years in sales, marketing, customer service, banking, telecommunication and many more.


I have held multiple positions before and that being said, I have gained skills and knowledge over the years. I believe that I am hardworking and can work with minimum supervision. With the proper training, I know that I can handle tasks assigned to me efficiently. I also want to get things done ahead of time and also, in a timely manner. I am flexible and eager to learn new things. I have strong work ethic and I would like to develop new skills. I am ready to take new challenges and hone my skills.

Overview

17
17
years of professional experience

Work History

Email Associate

Peak Support
11.2020 - Current

Data Entry for Real Estate Company and Cold Callin

Direct Client
02.2016 - 11.2020

Subject Matter Expert and Escalation Agent

Convergys Philippines
09.2011 - 02.2016

Account Executive

C&E Publishing Inc
08.2009 - 09.2011

Customer Service Representative

Bayan Telecommunications
01.2007 - 08.2007

Education

Bachelor of Science - Managerial Accounting

University of St. La Salle
Bacolod City, Negros Occidental
03.2006

Secondary Level -

Colegio De San Jose
Jaro, Iloilo City
03.2000

Elementary Level -

Colegio De San Jose
Jaro, Iloilo City
03.1996

Skills

  • Attention to Detail
  • Mail Distribution
  • Proficient in Microsoft Office (Word, Excel and PowerPoint) and Google Docs
  • Data Entry and data scraping
  • Skip-tracing
  • Social media (Facebook, Instagram and Twitter)
  • Email Marketing using Mailchimp
  • Chat and Email Support
  • Transcription
  • Knows how to manage Google Docs, Spreadsheet, Trello, Callrail, Podio
  • Tech Support/Troubleshooting
  • Bookkeeping
  • Customer Service
  • Sales, Telemarketing or Lead Generation

Affiliations

Student Government Cultural Affairs Member, 2005-2006
Social Awareness, Active Involvement and Volunteerism Rover
Club Member 2003-2005.
Club Treasurer 2005-2006

SEMINARS AND FORUMS

Certified Management Accounting Seminar (Host), March 10, 2006 by: SYMA-USLS
Stock Market: How to Start and Keep the Game, March 4, 2006 by: SYMA-USLS
Bank as a Venue for Investment Opportunities, Feb. 25, 2006
EVAT Roadshow and Regional Launching of 2006 Tax Campaign, Jan. 13, 2006 by: BIR
Be Your Own Boss, March 12, 2005 by: SYMA-USLS
Investment Opportunities in Negros Occidental, Feb. 20, 2005 by: SYMA-USLS
Government Budgeting, Feb. 28, 2005 by: SYMA-USLS
Pag- IBIG Fund Seminar by: SYMA-USLS
PhilHealth Seminar by: SYMA-USLS
SSS Seminar by: SYMA-USLS

ACHIEVEMENTS

C&E Publishing 2010 Early Sales Achiever Awardee
Management Accounting Qualifying Exams 9th Placer, February 2003
University of St. La Salle Sports Fest Wall climbing Competition Champion in Women’s Team Category, January 2005

PERSONAL DATA

Date of Birth: June 14, 1983
Place of Birth: St. Paul Hospital, Iloilo City
Spouse’s Name: Cy Raynr Elmer Cordova

Civil Status: Married
Nationality: Filipino
Religion: Roman Catholic
Gender: Female
Fathers Name: Mr. Emilano M. Villa - deceased
Mothers Name: Ms. Astrea S. Villa - deceased
Language or Dialect I can speak or write: English, Filipino and Hiligaynon

REFERENCES

Francince Rasimo

Former colleague

Convergys Philippines

Contact Number: 0945-4768800


Mrs. Loren Castro
Former Team Leader

Convergys Philippines
Contact Number: 0921-2692833


Vival Malijan

Former colleague

Convergys Philippines

Contact Number: 0977-4161290


Mrs. Joan Mahinay
Branch Supervisor
C&E Publishing Inc.
Contact Number: (034) 433-0187

Timeline

Email Associate

Peak Support
11.2020 - Current

Data Entry for Real Estate Company and Cold Callin

Direct Client
02.2016 - 11.2020

Subject Matter Expert and Escalation Agent

Convergys Philippines
09.2011 - 02.2016

Account Executive

C&E Publishing Inc
08.2009 - 09.2011

Customer Service Representative

Bayan Telecommunications
01.2007 - 08.2007

Bachelor of Science - Managerial Accounting

University of St. La Salle

Secondary Level -

Colegio De San Jose

Elementary Level -

Colegio De San Jose
JP Louise Cordova