Results-driven professional with extensive experience designing, implementing, and optimizing quality management systems to exceed organizational goals. Proven ability to enhance product and service quality through strategic planning, process optimization, and continuous improvement initiatives. Demonstrated success in reducing defects, minimizing waste, and improving operational efficiency.
Work History
Process Improvement Engineer
1 Month
Ardagh Group | 08.2026 - Current
Led cross-functional process improvement initiatives to reduce waste and stabilize production performance.
Analyzed manufacturing data to identify bottlenecks and prioritize corrective actions.
Standardized operating procedures to improve consistency across production lines.
Facilitated root-cause investigations for quality and efficiency deviations.
Implemented lean manufacturing tools to streamline workflow and eliminate nonvalue-added steps.
Monitored key performance indicators to sustain continuous improvement efforts.
Analyzed production data to identify trends, pinpoint inefficiencies, and develop targeted improvement initiatives.
Coached team members on problem-solving techniques, empowering them to take ownership of their own process improvements.
Championed a culture of continuous improvement and process excellence, inspiring team members to embrace change and strive for ongoing enhancement in their daily work.
Reduced waste and increased productivity through the application of Lean Six Sigma methodologies.
Improved production efficiency by identifying and implementing process improvements in manufacturing operations.
Conducted value stream mapping exercises to visualize current state processes and identify areas for improvement.
Family Financial & Operations Manager
5 Years 1 Month
Self-Employed | 08.2021 - Current
Managed diversified portfolio of agricultural and fixed-income investments to optimize returns
Oversaw financial operations, including budgeting and cash flow management, to ensure fiscal health
Implemented tracking systems that enhanced decision-making processes
Lead residential renovation and maintenance projects
Sr. Process Improvement Specialist
1 Year
Odyssey Logistics | 08.2025 - 08.2026
Led cross-functional process improvement initiatives that enhanced operational efficiency
Collaborated with leadership to define KPIs and implement data-driven solutions that informed decision-making
Apply Lean and Six Sigma methodologies to reduce waste and standardize processes
Partnered across sites to align best practices and ensure consistent process application
Led process mapping initiatives to streamline logistics workflows and reduce handling delays.
Analyzed operational data to identify bottlenecks and recommend corrective actions.
Developed standard work instructions to improve consistency across cross-functional teams.
Facilitated root cause analysis sessions to resolve recurring service and process issues.
Collaborated with operations, transportation, and warehouse teams to align improvement priorities.
Monitored KPI trends to support continuous improvement and performance tracking.
Implemented workflow enhancements that improved task accuracy and reduced rework.
Trained staff on updated procedures, system changes, and process compliance requirements.
Enhanced communication and collaboration between departments, ensuring a cohesive approach to process improvement efforts.
Quality Assurance Supervisor
4 Years 6 Months
NAPCO Pipe & Fittings | 02.2017 - 08.2021
Led plant quality program to achieve compliance and meet product standards
Trained operators on quality requirements and inspection methods to enhance accuracy
Conducted root cause analysis and implemented corrective actions to resolve issues
Led audit preparation and compliance efforts
Quality Assurance Technician
11 Years
NAPCO Pipe & Fittings | 01.2006 - 01.2017
Conducted inspections and testing to ensure adherence to quality standards
Analyzed nonconformance issues and facilitated corrective actions
Oversaw disposition processes for non-compliant products to maintain quality control
Maintained calibration systems and Implemented 5S methodology to improve workplace organization
Education
Bachelor of Science
Eastern Illinois University | Charleston
Skills
Process Mapping
Lean Six Sigma
Quality management systems
Operational excellence
Data Analysis
Minitab
Work standardization
5S system
Microsoft Office 365
Certification
BMGI Six Sigma Green Belt, AIGPE Kaizen Specialist, ASQ CMQ/OE (In Progress)