J'Raga Overstreet

I was responsible for cleaning the exterior of vehicles at a car wash facility, including greeting customers, explaining service options, applying cleaning solutions, monitoring car wash equipment, and ensuring a high level of customer service throughout the cleaning process.

• Conducted thorough quality assurance checks on project deliverables, ensuring that all final products adhered to established standards and client specifications.
• Consistently met or exceeded performance goals, showcasing a commitment to excellence in executing assigned tasks.
• Contributed to a positive work environment by fostering open communication and embracing diverse perspectives within the team.
• Increased customer satisfaction rates by consistently delivering high-quality results within agreed timeframes.
• I was also responsible for moving merchandise, and shelves around the store the store.

• I was responsible for managing various administrative tasks within the company’s HR department, including recruitment, employee onboarding, maintaining employee records, processing payroll, administering benefits, ensuring compliance with labor laws, and while supporting employee relations

• Collected room deposits, fees, and payments.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Confirmed relevant guest information and payment methods to prevent fraud.
• Handled financial transactions accurately, ensuring proper billing and payment processing.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.