James VanHoose
Urbana,OH
Summary
Dynamic team leader with a proven track record at MPW Industrial Services, excelling in team motivation and performance improvement. Skilled in conflict resolution and coaching, I fostered a collaborative environment that enhanced productivity and customer satisfaction. My strategic approach to workflow management led to streamlined processes and increased operational efficiency.
Personable and organized professional with talent for fostering teamwork and motivating team members to achieve common goals. Possesses strong problem-solving abilities and effective communication skills essential for driving team performance and project completion. Committed to creating collaborative atmosphere to enhance productivity and deliver impactful results.
Overview
2026
2026
years of professional experience
Work History
Team Leader
MPW Industrial Services
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Facilitated culture of continuous improvement, encouraging feedback and innovative solutions from all team members.
- Improved operational workflows, enabling team to handle increased workloads without compromising quality.
- Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
- Motivated team members to surpass their targets, recognizing and rewarding their achievements.
- Oversaw quality control measures, maintaining high standards for all project outputs.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
Manager
Wendys Restaurant
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
Associate
Amazon
06.2022 - 08.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
Education
High School Diploma -
Urbana High School
Urbana, OH05-2014
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
Timeline
Associate
Amazon
06.2022 - 08.2025
Team Leader
MPW Industrial Services
Manager
Wendys Restaurant
High School Diploma -
Urbana High School
Similar Profiles
Alexia VeraAlexia Vera
Service Technician at MPW Industrial ServicesService Technician at MPW Industrial Services
JD PhelpsJD Phelps
Fabrication Welder/Heavy Duty Diesel Mechanic at MPW Industrial ServicesFabrication Welder/Heavy Duty Diesel Mechanic at MPW Industrial Services
Danielle OliverDanielle Oliver
Warehouse Technician at MPW Industrial ServicesWarehouse Technician at MPW Industrial Services
Brycen KlotzbachBrycen Klotzbach
EMT at Superior Air-Ground Ambulance Service Inc.EMT at Superior Air-Ground Ambulance Service Inc.
KELLEN JONESKELLEN JONES
Senior MFG/Program Manager at American WoodmarkSenior MFG/Program Manager at American Woodmark