Jennifer Harris
Bishopville,SC
Summary
Accomplished Patient Care Technician and Level 3 Technician, with a proven track record at Fresenius Medical Center, excelling in patient care and quality improvement. Skilled in data analysis and team leadership, I significantly enhanced dialysis service quality and streamlined technician training processes, fostering exceptional satisfaction ratings and operational efficiency.
Overview
24
24
years of professional experience
Work History
Patient Care Technician - CCHT
Fresenius Medical Center
Waltham, MA
10.2006 - Current
- Provided direct patient care, including vital signs, wound care and catheterizations.
- Conducted water treatment analysis to ensure purity for dialysis procedures.
- Assisted in training technicians, medical students or other staff members.
- Assisted in the development of quality improvement initiatives for dialysis services.
- Coded data or other information.
- Documented patient information accurately in electronic health records.
- Maintained a clean and organized work environment in compliance with healthcare regulations.
Level 3 Technician
BBA Fiberweb
Bethune, SC
01.2001 - 06.2006
- Monitored ongoing service requests to verify timely and satisfactory completion, supporting exceptional satisfaction ratings.
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Coordinated ticket fulfillment among multiple technicians and teams to reduce redundancy and accelerate response times.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Repaired malfunctions, reassembled items, and performed final tests.
Education
Associate of Applied Science - Data Processing
Columbia Junior College
Columbia, SC06-1995
Skills
- Data analysis
- Quality improvement
- Electronic health records
- Patient care
- Time management
- Team leadership
Timeline
Patient Care Technician - CCHT
Fresenius Medical Center
10.2006 - Current
Level 3 Technician
BBA Fiberweb
01.2001 - 06.2006
Associate of Applied Science - Data Processing
Columbia Junior College
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