Dcn Jose Diaz
Fords
Summary
Dynamic spiritual director with a strong focus on community outreach, event planning, and effective communication. Proven ability to foster engagement and support individuals on their spiritual journeys. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
14
14
years of professional experience
4
4
Certifications
Work History
Spiritual Director
Our Lady of Fatima Parish
Perth Amboy
05.2022 - Current
- Conducted spiritual retreats to foster community engagement and personal reflection.
- Led regular worship services, guiding congregants in prayer and meditation practices.
- Provided pastoral care through counseling, supporting individuals in their spiritual journeys.
- Facilitated group discussions to encourage dialogue on faith and personal beliefs.
- Organized special liturgical events, enriching the youth cultural and spiritual life.
- Mentored volunteers, helping them develop skills for leading spiritual activities.
- Conducted regular meetings with clergy and lay leaders to ensure alignment between vision, goals, values and mission statement of the church.
- Collaborated with staff members and volunteers in developing innovative ways to engage parishioners in the life of the church.
- Developed meaningful relationships with youth members by providing support during difficult times.
- Developed meaningful relationships with church members by providing support during difficult times.
- Presided over funerals, weddings or other special events within the faith community.
- Assisted with fundraising efforts for missions projects or other initiatives sponsored by the church.
- Maintained accurate records of pastoral visits, counseling sessions and other activities related to spiritual direction.
- Counseled individuals on how to better incorporate religious principles into their daily lives.
- Guided staff and volunteers in administering education, youth, social action, fellowship and pastoral care ministry programs.
- Administered communion, baptisms and other religious rites.
- Prepared participants for roles in ceremonies, services or events.
- Brought attention to youth ministry contributions through congregational awareness initiatives.
Lead Customer Service Representative
United Legwear, LLC
Edison
12.2011 - Current
- Monitored team performance and provided feedback for improvement.
- Developed strategies to improve overall quality of customer experience.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Maintained up-to-date knowledge of products and services offered by the company.
- Performed root cause analysis on recurring customer service problems.
- Identified opportunities to enhance customer satisfaction levels through process improvements.
- Coordinated with other departments to ensure a smooth workflow across all channels of communication.
- Managed customer inquiries through phone and email channels effectively.
- Collaborated with team members to improve service delivery processes.
- Assisted in developing training materials for ongoing staff development initiatives.
- Maintained a positive environment to boost team morale during peak hours.
- Trained new employees on company customer service policies and service level standards.
- Participated in cross functional meetings to discuss upcoming initiatives related to customer service.
- Provided assistance with the implementation of new customer service technologies.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Supported sales team members to drive growth and development.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Coordinator of Youth Ministry
Our Lady of Fatima Parish
Perth Amboy
08.2011 - 07.2019
- Coordinated youth activities, fostering community engagement and participation.
- Planned and executed faith-based events for diverse youth groups.
- Organized special events such as retreats, lock-ins and conferences focused on spiritual growth.
- Cultivated relationships with local churches, schools and other organizations to increase outreach opportunities.
- Communicated effectively with parents regarding youth ministry initiatives and events.
- Organized outreach programs, building connections within the local community.
- Recruited, trained and managed volunteers to assist with program activities.
- Led training sessions for volunteers, enhancing their skills and involvement.
- Coordinated youth activities and programs for community engagement and spiritual growth.
- Developed curriculum and materials for youth education sessions and retreats.
- Led volunteer recruitment and training efforts for youth ministry initiatives.
- Implemented feedback mechanisms to improve youth ministry experiences and participation.
- Managed logistics for retreats, workshops, and special events within the parish setting.
- Provided pastoral care to youth participants by offering counseling services when needed.
- Facilitated small group discussions about faith-based topics in a safe, open environment.
- Scheduled guest speakers who could provide meaningful insight into various aspects of Christianity.
- Planned and organized mission trips to urban areas for service learning experiences.
- Designed promotional materials such as flyers, brochures and newsletters to raise awareness of the youth ministry program within the community.
- Met regularly with pastors and other religious leaders to assess programming effectiveness.
- Monitored student behavior during all events held at the church facility or away from it.
- Implemented new initiatives designed to engage more young people in meaningful activities that foster spiritual development.
- Created an online presence for the youth ministry program through social media outlets.
- Counseled individual students regarding personal matters such as academic struggles, social pressures or family problems.
- Researched best practices for developing effective youth ministry programs based on current trends in the field.
- Utilized research methods such as surveys, interviews and focus groups to gain feedback from participants about program offerings.
- Coordinated transportation arrangements for off-site activities as well as field trips in accordance with safety protocols.
- Developed and implemented weekly youth ministry programs for middle and high school students.
- Developed lesson plans in accordance with curricula and core church beliefs.
- Recruited, hired and trained primary and supplemental teaching staff.
- Created congregational awareness to encourage religious education program participation.
Education
Certificate in Diaconate Formation - Theological Studies
Immaculate Conception Seminary School of Theology
South Orange, NJ05-2022
Certificate in Comprehensive Youth Ministry - Pastoral Developement
Center For Ministry Developement
St John Neumann Pastoral Center06-2014
Some College (No Degree) -
Middlesex County College
Edison, NJSkills
- Spiritual counseling
- Pastoral care
- Event planning
- Conflict resolution
- Community outreach
- Team collaboration
- Program development
- Effective communication
- Empathetic listening
- Leadership development
- Adaptable scheduling
- Cultural sensitivity
- Guided meditation
- Religious education
- Spiritual discernment
- Compassionate presence
- Theological studies
- Pastoral counseling
- Prayer guidance
- Technological savvy
- Personal reflection
- Fundraising
- Spiritual guidance
- Encourage spirituality
- Lead prayers
- Congregational care
- Community service
- Preparing weekly sermons
- Preaching
- Time management
- Oversee services
- Relationship building
- Religious programming
- Worship leadership
- Funeral Rites
- Individual counseling
- Family ministry
- Public speaking
- Spiritual instruction
- Liturgy planning
- Biblical counseling
- Marriage counseling
- Sacrament Administration
- Teaching
Languages
Spanish
Professional
Certification
Certificate in Diaconal Studies
Timeline
Spiritual Director
Our Lady of Fatima Parish
05.2022 - Current
Lead Customer Service Representative
United Legwear, LLC
12.2011 - Current
Coordinator of Youth Ministry
Our Lady of Fatima Parish
08.2011 - 07.2019
Certificate in Diaconate Formation - Theological Studies
Immaculate Conception Seminary School of Theology
Certificate in Comprehensive Youth Ministry - Pastoral Developement
Center For Ministry Developement
Some College (No Degree) -
Middlesex County College