Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Whaley

Pharmacy Technician
Pinson,AL

Summary

ALBOP-Certified Pharmacy Technician with hands-on clinical scribing experience. Detail-oriented administrative background with a proven track record in high-volume patient/client communication, precise medical documentation, and healthcare compliance.

Overview

5
5
years of professional experience

Work History

Stagehand

Iatse Local 78
Birmingham, AL
05.2022 - Current
  • Collaborated with crew to execute lighting and sound setups efficiently.
  • Operated stage equipment, ensuring seamless transitions between performances.
  • Assembled and disassembled set pieces, maintaining safety standards throughout processes.
  • Worked with team of 150 to arrange set pieces prior to performance.

Market Research Interviewer

JWL Marketing
Birmingham, AL
01.2022 - Current
  • Executed high-volume data entry and record verification, ensuring data quality and accuracy for informed decision-making.
  • Utilized active listening and clear communication to enhance client interactions and effectively manage high call volumes.
  • Conducted up to 30 in-depth interviews a day to gather qualitative data on consumer preferences and behaviors.
  • Analyzed survey responses to identify market trends and actionable insights for clients.
  • Developed detailed reports summarizing findings and recommendations for marketing strategies.

Medical Scribe

Scribe America
Birmingham, AL
01.2025 - 11.2025
  • Recorded physician-patient interactions in real-time to maintain accurate clinical documentation.
  • Organized patient charts and revised medical histories to support efficient patient care and streamlined documentation.
  • Ensured compliance with HIPAA regulations and patient privacy guidelines in fast-paced clinical environment, safeguarding patient information.

Education

Bachelor of Science - Health Information Management

Western Governors University
Salt Lake City, UT
05.2001 -

Pharmacy Technician Certification -

Jefferson State Community College
Birmingham, AL
05.2001 -

Skills

Production support

Workflow optimization

Team collaboration

Safety compliance

Problem-solving

Team coordination

Timeline

Medical Scribe

Scribe America
01.2025 - 11.2025

Stagehand

Iatse Local 78
05.2022 - Current

Market Research Interviewer

JWL Marketing
01.2022 - Current

Bachelor of Science - Health Information Management

Western Governors University
05.2001 -

Pharmacy Technician Certification -

Jefferson State Community College
05.2001 -
Courtney WhaleyPharmacy Technician