Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

J Sharon Jensen

Black Diamond

Summary

Results-oriented professional with over 15 years of experience in retail management and event planning, and customer service. Skilled in collaboration and adaptability, consistently delivering exceptional customer experiences while optimizing showroom operations for maximum impact.

Overview

19
19
years of professional experience

Work History

Show Room Manager

DandyLines LLC
Renton, WA
07.2021 - 01.2024
  • Managed daily showroom operations, ensuring optimal product presentation and customer engagement.
  • Developed promotional displays to enhance visual merchandising and attract customers.
  • Implemented customer feedback systems to improve service quality and satisfaction rates.
  • Bookwork in office working with Vendors and paying sales rep commissions

Owner/ Buyer, Manager

Branches Garden Center
Federal Way, WA
02.2008 - 11.2020
  • Developed and implemented strategic marketing campaigns to increase customer engagement and sales.
  • Managed daily operations, ensuring optimal inventory levels and product availability for customers.
  • Oversaw staff training programs, fostering a knowledgeable team focused on exceptional customer service.
  • Analyzed market trends to adjust product offerings and improve competitive positioning in the local market.
  • Cultivated relationships with local suppliers to secure high-quality plants and gardening supplies at favorable terms.
  • Streamlined operational processes, enhancing efficiency in order fulfillment and customer transactions.

Group Camp Rental Specialist

CRISTA Ministries
Silverdale, WA
01.2005 - 03.2008

Managed Group rentals for two Camps for off season, non summer rentals

Building relationships with churches and Groups to insure their satisfaction and return business

Building relationships within the Camp Staff to bridge the hand over of information and positive customer service

Education

General Business

Centralia College
Centralia, WA

Skills

  • Customer Service
  • Event Planning
  • Employee Scheduling
  • Purchasing
  • Good at engaging people to work together
  • Visual Display
  • Ability to Assess a situation and move quickly, shifting gears if needed mid course
  • Leadership skill

Interests

I am an eternal learner, always wanting to learn something I haven't done before I love to craft, sew, watercolor paint, cook Antiquing and junk hunting and one of my favorite hobbies Decorating my home and porch for the holidays is a true enjoyment

We love to travel, road trips and cruises We have taken many cruises and understand the importance of everything working well from start to finish

Timeline

Show Room Manager

DandyLines LLC
07.2021 - 01.2024

Owner/ Buyer, Manager

Branches Garden Center
02.2008 - 11.2020

Group Camp Rental Specialist

CRISTA Ministries
01.2005 - 03.2008

General Business

Centralia College