Jerry Williams
Summary
Resourceful cable technician versed in inventory management, documentation and technical support.
Experienced with cable system installations, repairs, and maintenance. Utilizes diagnostic tools and techniques to ensure optimal service delivery.
Overview
40
40
years of professional experience
Work History
Cable Technician
Comcast
04.1985 - 11.2024
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
- Coordinated with vendors to resolve equipment malfunctions quickly and efficiently, reducing downtime costs.
Education
High School Diploma -
Westwood High School
Ft. Pierce, FL05-1984
Skills
- Technical Support
- Troubleshooting skills
- Repair skills
- Network configuration
- Customer education
- Teamwork and collaboration
- Cable arrangements
- Cable installation
- Device installation
- Router installation and optimization
- Preventive Maintenance
- Customer service
Timeline
Cable Technician
Comcast
04.1985 - 11.2024
High School Diploma -
Westwood High School
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