J'Shaylon Joseph
Front Desk Receptionist
New Iberia,LA
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful setting.
Overview
4
4
years of professional experience
Work History
Front Desk Clerk
Quiality Inn & Suites
04.2022 - 06.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collected room deposits, fees, and payments.
- Used internal software to process reservations, check-ins and check-outs.
- Maintained transaction security by verifying payment cards against identification.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Answered customer telephone calls promptly and appropriately handled needs.
Direct Service Worker
Acadiana Helping Hands
New Iberia, LA
05.2021 - 04.2022
- Maintained clean, safe, and well-organized patient environment.
- Supervised daily activities and provided assistance to staff.
- Administered medication as directed by physician.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Cashier
McDonald's Restaurant
Franklin, LA
01.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Tallied cash drawer at beginning and end of each work shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Franklin Senior High School
Franklin, LA05.2021
Timeline
Front Desk Clerk
Quiality Inn & Suites
04.2022 - 06.2023
Direct Service Worker
Acadiana Helping Hands
05.2021 - 04.2022
Cashier
McDonald's Restaurant
01.2019 - 03.2020
High School Diploma -
Franklin Senior High School
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