J'sia Whang
Portland,OR
Summary
Motivated and results-driven professional with strong analytical, communication, and collaborative skills. Capable of quickly adapting to new environments, I am committed to contributing to team success while continuously developing my expertise. Known for a positive attitude, excellent problem-solving abilities, and a strong willingness to learn, I am dedicated to achieving organizational goals and driving positive results. Eager to take on new challenges and contribute to the growth and success of the team.
Overview
5
5
years of professional experience
Work History
Barista
Dutch Bros Inc.
05.2023 - 03.2025
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Used POS system to accurately enter orders and process payments.
- Maintained regular and consistent attendance and punctuality.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Barista Trainer
Starbucks
06.2020 - 10.2023
- Customized training strategies based on individual barista knowledge, experience, and strengths.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Taught proper procedures and strategies for success to new employees.
- Handled cash and processed payments accurately to avoid errors.
Education
High School Diploma -
Sunset High School
Portland, Oregon06.2020
Skills
- Time management
- Problem-solving
- Team collaboration
- Speedy and efficient
- Cash handling
- Multitasking and organization
- Positive and professional
- Attention to detail
Timeline
Barista
Dutch Bros Inc.
05.2023 - 03.2025
Barista Trainer
Starbucks
06.2020 - 10.2023
High School Diploma -
Sunset High School
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