Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

J Steven Luedtke

Panama City,FL

Summary

Most of my adult life has been spent in Sales, Sales Management, and/or Consulting - on Sales Techniques, Communication, Conflict Management, Customer Service, and Cultural Diversity. As Sales Manager, my sales teams were always #1 or #2, because I focused my teams on the keys of relationship selling - building trust and rapport. Older, and now looking for a position where I can still contribute to helping a company achieve it's goals, and work from home.

Overview

8
8
years of professional experience

Work History

Direct Sales Representative

Safe Step Walk-in Tubs
06.2011 - 06.2019
  • Delivered compelling sales presentations that highlighted key features and benefits of products or services, resulting in increased conversion rates.
  • Met customers in homes and businesses to discuss and demonstrate products.
  • Provided comprehensive product training to new hires, contributing to their rapid integration into the sales team.
  • Maximized revenue potential with strategic upselling techniques tailored to individual customer needs.
  • Cultivated strong client relationships through consistent follow-ups and timely resolution of concerns, ensuring repeat business opportunities.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Collaborated with team members to exceed sales targets, fostering a competitive yet supportive environment.
  • Established trust with clients through transparent negotiations, ethical practices, and excellent service delivery standards.
  • Assessed competitor activities and adjusted selling approaches accordingly to maintain a competitive edge in the market landscape.
  • Participated in ongoing training sessions to stay current on industry trends, product knowledge, and sales techniques.
  • Achieved or exceeded company-defined sales quotas.
  • Negotiated prices, terms of sales and service agreements.

Education

Master of Arts - Organizational Communication

University of South Dakota
Vermillion, SD
05.1996

Skills

  • Excellent Communicator
  • Goal-Oriented
  • Effective negotiation
  • Relationship Development
  • Customer Relationship Management
  • Attention to Detail
  • Problem-solving abilities
  • Organizational Skills
  • Relationship Building
  • Analytical Thinking
  • Interpersonal Communication
  • Time management abilities
  • Written Communications
  • Self Motivation
  • Interpersonal Skills

Additional Information

Been active in civic and fraternal organizations. Held offices from President to Treasurer, in Jaycees, Eagles, Knights of Columbus, and Sertoma.

Timeline

Direct Sales Representative

Safe Step Walk-in Tubs
06.2011 - 06.2019

Master of Arts - Organizational Communication

University of South Dakota
J Steven Luedtke