Jewell Strozier
Atlanta,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
- Current
- Specializing in delivering exceptional experiences for all consumers, while ensuring active listening and attention to detail
- Providing attention to detail, and great teamwork contribution to ensure positive work environment.
Registration Representative
Wellstar Health System
03.2020 - 10.2023
- Demonstrated adaptability in mastering new registration systems, software upgrades, and evolving industry regulations.
- Improved overall work environment through active participation in department meetings, sharing ideas for enhancements, and supporting team-building initiatives.
- Answered patient questions and inquiries regarding registration process and documentation.
- Delivering elite communication with hospital staff to adhere to proper patient safety and abide by state laws.
- Participate in team meetings to ensure the workload runs as smooth as possible.
- Performed roles in documenting in EPIC, excel and Microsoft outlook.
Advocate
Grady Health System
08.2018 - 09.2019
- Performing the different demanding tasks granted me the enjoyment of getting to know many different people and being there to help in their time of need.
- While here I was recognized as employee of the month on several occasions, and always being a great team leader.
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
- Demonstrated strong ethical standards in all aspects of practice, upholding the integrity of the legal profession.
- Assisted with applications and collected required paperwork to help individuals register for supportive services.
Education
Bachelor of Science - Psychology
CLAYTON STATE UNIVERSITY
Morrow, GA07.2024
Skills
- Proficient in excellent communication, time management, problem solving, being adaptable, demonstrating creativity, while being an active listener
- Relationship Building
- Calm Under Pressure
- Computer Skills
- Conflict Resolution
- Microsoft PowerPoint
- Understanding Customer Needs
- Microsoft Outlook
- Teamwork and Collaboration
Languages
English
Native or Bilingual
Timeline
Registration Representative
Wellstar Health System
03.2020 - 10.2023
Advocate
Grady Health System
08.2018 - 09.2019
Customer Service Representative
- Current
Bachelor of Science - Psychology
CLAYTON STATE UNIVERSITY