Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jt Burks III

Houston,TX

Summary

Versatile team member offering over 8 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

8
8
years of professional experience

Work History

Merchandiser

Sam's Club
05.2023 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.

Amazon Delivery Driver

Amazon
11.2020 - 01.2021
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

IT Help Desk Technician

Florida Virtual Campus
07.2020 - 01.2021
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Configured hardware, devices, and software to set up work stations for employees.

Merchandising Execution Team Safety Captain

Home Depot
01.2018 - 01.2020
  • Responsibilities include: Acting as Team Safety Captain for projects and day to day activities
  • Project Execution, Isle Maintenance, stocking shelves, and the operation of heavy machinery; including forklifts, reach trucks, and order pickers.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Organized store merchandise racks by size, style, and color.

Driver Technician

Transdev
12.2023 - Current

Education

High School Diploma -

Westbury High School
Houston, TX
05.2016

Skills

    Certified Forklift, Reach Truck and Order Picker Operator

  • Supervisor Training
  • Customer Service
  • Load & Unload (4 years)
  • Heavy Lifting (4 years)
  • Computer Skills
  • Stock Replenishment
  • Vendor Relations
  • Maintaining Stock Levels
  • Customer Relationship Management (CRM)
  • Sales Techniques

Accomplishments

  • Earned "Employee of the Month" award in July 2019.

Timeline

Driver Technician

Transdev
12.2023 - Current

Merchandiser

Sam's Club
05.2023 - Current

Amazon Delivery Driver

Amazon
11.2020 - 01.2021

IT Help Desk Technician

Florida Virtual Campus
07.2020 - 01.2021

Merchandising Execution Team Safety Captain

Home Depot
01.2018 - 01.2020

High School Diploma -

Westbury High School