JT Smith
Silver City
Summary
Dynamic business owner with a strong background in construction and renovations at JT Builders. Proven expertise in framing and precision measuring, coupled with exceptional client relationship management. Successfully expanded market reach and enhanced customer satisfaction through innovative solutions and a motivated team culture. Committed to delivering high-quality results in residential and commercial projects.
Overview
22
22
years of professional experience
Work History
Owner
JT Builders
San Jose, CA, Dayton, NV, Carrington, ND
06.2002 - 10.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Expanded business into new markets, cond
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
Owner
Central City Remodelers
Carrington, ND
01.2009 - 10.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Education
GED -
Oak Grove High School
Blossom Hill, CASkills
- Framing
- Power tools proficiency
- Precision measuring
- Finishing techniques
- Hardware installation
- Insulation techniques
- Adhesive application
- Sealant application
- Ventilation systems
- Door and window installation
- Construction background
- Carpentry and woodworking
- Weatherproofing techniques
- Interior trimming
- Deck construction
- Cabinet installation
- Fixture installation
- Residential and commercial renovations
Timeline
Owner
Central City Remodelers
01.2009 - 10.2024
Owner
JT Builders
06.2002 - 10.2024
GED -
Oak Grove High School