Tyler Margason
86 Main St,NV
Summary
Dynamic business owner with a proven track record, excelling in customer relations and operations management. Successfully implemented innovative marketing strategies, enhancing brand visibility and achieving financial growth. Skilled in project management and team leadership, fostering strong relationships that drive repeat business and community engagement. Lots of useful skills and not afraid to get my hands dirty. Very hard work ethic and communication skills.
Overview
18
18
years of professional experience
Work History
Owner
The Owl Club (Austin)
Austin, NV
07.2024 - Current
- Developed and implemented innovative event programming to enhance customer engagement.
- Managed daily operations, ensuring high-quality service and adherence to health standards.
- Trained and mentored staff in customer service best practices and operational procedures.
- Analyzed customer feedback to improve offerings and optimize guest experiences.
- Established partnerships with local vendors to diversify product selection and support community initiatives.
- Oversaw financial management, including budgeting, forecasting, and expense control measures.
- Implemented marketing strategies across social media platforms to increase brand visibility and attract new patrons.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Heavy Equipment Operator
General Contractor Solutions
Grants Pass, OR
04.2017 - 2024
- Operated heavy machinery including excavators, bulldozers, and backhoes for construction projects.
- Conducted routine maintenance checks to ensure optimal equipment performance and safety compliance.
- Collaborated with team members to execute site preparation and layout according to project specifications.
- Assisted in training new operators on safety protocols and equipment operation techniques.
- Implemented best practices for efficient material handling and waste reduction on job sites.
- Monitored job site conditions to make real-time adjustments for improved workflow and productivity.
- Coordinated with project managers to align equipment availability with project timelines and requirements.
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
Administrative Coordinator
501c3 Non-profit Serving People Always
Grass Valley Ca
04.2017 - 2021
- Coordinated scheduling and logistics for events and meetings, ensuring efficient use of materials
- Organized volunteer recruitment initiatives, increasing community involvement and support.
- Provided training to new staff on organizational policies and procedures, promoting consistency in operations.
- Led efforts to optimize resource allocation, contributing to overall operational efficiency within the organization.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
- Coordinated large-scale events, ensuring smooth execution and positive attendee feedback.
- Increased staff morale, planning team-building activities that fostered positive work environment.
Journeyman Carpenter
General Contractor Solutions
Grants Pass, OR
04.2014 - 04.2017
- Constructed and installed residential framing, ensuring structural integrity and compliance with building codes.
- Collaborated with subcontractors to coordinate schedules and optimize workflow on multiple job sites.
- Utilized power tools and hand tools safely, maintaining high standards of craftsmanship throughout projects.
- Conducted site assessments to identify material needs and develop efficient work plans for carpentry tasks.
- Streamlined material procurement processes, enhancing efficiency in resource allocation across projects.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility as a journeyman carpenter with experience in both rough framing and finish work across diverse construction environments.
- Increased structural integrity of buildings through expert framing techniques, ensuring long-lasting durability.
- Coordinated movement of materials and equipment to job sites.
Retail Sales
Nevada County Farm Supply
Grass Valley, CA
04.2008 - 2013
- Promoted a culture of continuous learning among staff members by establishing an accessible library of resources covering various aspects of retail sales and customer service.
- Collaborated with retail sales manager to develop promotional events that boosted store revenue.
- Boosted retail sales by recommending suitable hair care products tailored to individual client needs.
- Boosted retail sales by effectively recommending products tailored to clients'' specific needs and preferences.
- Consistently met performance targets for both service volume and retail sales goals within the salon environment.
- Boosted retail sales revenue by demonstrating expert knowledge about available products while discussing their benefits with clients.
- Trained new staff members on company policies, procedures, and best practices for retail sales success.
- Increased retail sales by utilizing strong product knowledge and effective upselling techniques.
- Assisted customers with selecting appropriate plants for their specific growing environments during retail sales events held at the greenhouse facility.
Education
High School Diploma -
Nevada Union
Grass Valley, CA2008
Skills
Customer relations
- Pipe installation
- Piping installation
- Pressure testing
- Power tool use
- Hand tool use
- Chemical handling
- Site excavation
- Basic repairs
- Heavy lifting
- Construction
- Power tool operation
- Painting and finishing
- Equipment operation
- Basic carpentry
- Truck loading
- Framing
- Flooring installation
- Concrete finishing
- Materials loading
- Carpentry
- Demolition experience
- Drywall hanging
- Equipment maintenance
- Framing construction
- Heavy equipment operation
- Cabinet installation
- Scaffolding setup
- Insulation application
- Drainage systems
- Electrical installation
- Landscaping
- Physical stamina
- Manual dexterity
- Project management
- Operations management
- Team oversight
- Financial management
- Business administration
- Product branding
- Brand strategy planning
- Partnership building
- Fundraising expertise
- Positive attitude
- Teamwork
- Reliability
- Effective communication
- Adaptability and flexibility
Small business operations
Relationship building
Verbal and written communication
Client service
Project management
Operations management
Business management
Staff management
Team oversight
Business administration
Sales leadership
Social media control
Growth strategy implementation
Strategic project planning
Decision-making
Customer service
Team leadership
Timeline
Owner
The Owl Club (Austin)
07.2024 - Current
Heavy Equipment Operator
General Contractor Solutions
04.2017 - 2024
Administrative Coordinator
501c3 Non-profit Serving People Always
04.2017 - 2021
Journeyman Carpenter
General Contractor Solutions
04.2014 - 04.2017
Retail Sales
Nevada County Farm Supply
04.2008 - 2013
High School Diploma -
Nevada Union