JT Steber
Moody,AL
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
Work History
Contractor/Fiber Optic Technician
Spancom/Private LLC
01.2025 - Current
- Conducted site surveys to validate customer's infrastructure deliverables.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
- Located and repaired line faults to maintain existing network without causing signal failure interruptions.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Paid attention to detail while completing assignments.
Drive Up/Cart Attendant
Target
08.2024 - 01.2025
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Cleared parking lot of litter and foreign debris.
- Assisted co-workers in restocking and conducting inventory of store.
- Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
- Maintained clean, orderly work environment free of hazards.
- Operated equipment while observing standard safety procedures.
Service Lane Helper
Serra Toyota Birmingham
12.2022 - 05.2023
- Performed manual labor tasks to detailed instructions from supervisors.
- Resolved escalated customer service issues or concerns and greeted arriving customers and delivered exceptional customer service.
- Exceeded customer service expectations to earn positive feedback and maximized employee performance with hands-on training and close mentoring.
- Managed daily workloads by organizing schedules and delegating tasks and taught to prioritize the customers over anything in order to maximize profitability.
- Met with over 100+ customers every day and made sure customers were satisfied and held meetings every month about work environment and customer satisfaction.
Education
Diploma -
Moody High School
Moody, AL05.2023
Skills
- Customer Service and Strong Work Ethic
- Teamwork and Collaboration and Excellent Communication
- Professional Demeanor and Relationship Building
- Restocking supplies
- Attention to detail
- Documentation and reporting
- Materials handling
Languages
English
Native or Bilingual
ADDITIONAL INFORMATION
- February 2024: Participated in self-discovery exercises to learn more about myself and what I need to leverage or change to be successful in the corporate world.
- Created a user manual and development plan to understand and improve professionalism during the early stages of career.
- Strong communication skills, able to convey complex fishing concepts and recommendations clearly and effectively to customers of all experience levels.
Timeline
Contractor/Fiber Optic Technician
Spancom/Private LLC
01.2025 - Current
Drive Up/Cart Attendant
Target
08.2024 - 01.2025
Service Lane Helper
Serra Toyota Birmingham
12.2022 - 05.2023
Diploma -
Moody High School