J'Taun Kinkade
Amarillo,Texas
Summary
Hardworking administrative professional with years of experience in fast-paced office settings. Expertise completing various clerical tasks and offering staff support. Well-organized and detail-oriented, very familiar with Microsoft Word, Excel, and Outlook, Publisher, Canva and Medical Terminology. Works well in multiple different environments focused on maintaining smooth and efficient services. Outgoing and flexible team player. Excels in telephone support and handling multiple projects simultaneously with high degree of accuracy.
Overview
39
39
years of professional experience
Work History
4-H Administrative Assistant
Texas A&M Agrilife Extension Service
06.2021 - Current
- Assisting the 4-H Specialist with event management including coordinating and conducting competitions.
- Post information on the District 1 4-H Web page as needed.
- Research, compile, interpret, and respond to inquiries about rules, regulations, policies, and procedures. Includes exercise of discretion and independent judgement.
- Perform special analyses and project summaries. Coordinate maintenance of files, records, office supplies, and equipment.
- Complete travel and expense reports for 4-H Specialist monthly.
- Perform detailed bookkeeping and reconciliation of different 4-H accounts for District 1.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Patient Svc Specialist, Surgery Scheduler
Texas Tech University Health Sciences Center
02.2015 - 06.2021
- Expertly managed all surgery services, including planning, scheduling and coordination, determination of supplies and equipment needed according to Dr's instruction.
- Monitored flags and resolved urgent items with accuracy and efficiency.
- Compiled and reviewed medical charts for necessary information to be sent to hospitals for surgical cases or procedures.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Managed master calendar and scheduled surgeries for multiple providers based on optimal patient loads and clinician and hospital availability.
Patient Svc Specialist, Cashier
Texas Tech University Health Sciences Ctr Bus. Ofc
04.2011 - 02.2015
- Reviewed and resolved differences between each department's accounting information and cash boxes.
- Reconciled account information and reported figures by comparing to bank account statement each day.
- Maintained accurate and complete documentation for financial department procedures.
- Assessed data and information to verify entry, calculation and accuracy.
E.O.B. Review, Logs Specialist, Accts Receivable
Northwest Texas Healthcare System
05.2001 - 03.2011
- Reviewed Explanation of Benefits on claims to help achieve financial targets and reduce outstanding debt.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Posted payments to patient accounts and maintained records.
- Observed strict procedures to protect sensitive patient information, including medical records and payment data.
- Completed and filed financial documentation for accounting purposes.
Driver's License Technician
Texas Department Of Public Safety
10.1998 - 04.2001
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Verified authenticity of documents such as foreign identification or immigration documents.
- Created documents with applicant information and verified all data against Local, State, and National database information.
- Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
- Performed routine data entry or other office support activities, including creating, distributing or filing documents.
Lead Bank Teller
Bank One (now Chase Bank)
11.1992 - 10.1998
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Upheld strict financial controls by keeping funds secure and accurately transferring monies.
- Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
- Processed quarterly vault and ATM audits with zero error rate.
- Checked amount details and fraud markers for transaction papers such as checks and money orders.
Investor Relations Specialist, Accounting Clerk
Amwest Savings And Loan
11.1989 - 08.1992
- Reconciled and managed all accounts of private investors, including government agencies, over 130 accounts per month.
- Maintained accurate and complete documentation for all financial department procedures involving private investors.
- Managed expense, capitalization, amortization and spend data for private investors.
- Reconciled all types of bank accounts with updated information.
- Processed all incoming and outgoing payments from private investors.
- Investigated daily variances uncovered with multiple reports and corrected errors to resolve discrepancies.
- Processed all incoming loan payments.
- Submitted loan applications to loan underwriter for verification and recommendation.
Sales Secretary
Irwin Greenhouses, Inc.
09.1987 - 08.1989
- Fostered relationships with florists, gift shop owners/managers, and wedding suppliers to keep them informed of best price, quality, and delivery of products.
- Interacted with florists and professional services personnel by phone to receive orders, and communicate instructions.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Telephone Operator
AmTek Answering Service
06.1985 - 09.1987
- Collected and verified directory information, including telephone numbers, addresses and proper spelling of names.
- Directed incoming mobile calls to other mobile phone personnel and departments.
- Maintained accurate records of calls placed and received.
- Maintained up-to-date knowledge of emergency call procedures as many of the customers were medical offices.
- Operated digital paging system to notify recipients of incoming calls.
- Supported customers by managing very high volume of calls per day efficiently while maintaining professionalism and upbeat tone.
Education
High School Diploma -
Happy High School
Happy, TX05.1985
Skills
- Proficient in Windows 10 & 11, Excel, Microsoft Word, Publisher, Canva
- Ability to work well alone or in a team
- Critical thinking
- Computer skills
- Reading comprehension
- Analytical skills
- Data management
- Multitasking abilities
- Excellent telephone demeanor
- Recordkeeping experience
- Efficient and reliable team player
- Spreadsheet management
- Excellent Accounting Skills
References
Lea Anna Waters
Amarillo, TX
806-231-4468
GaLena Wertz
Amarillo, TX
806-584-0672
Kayla Breeding
Groom, TX
806-290-0285
Timeline
4-H Administrative Assistant
Texas A&M Agrilife Extension Service
06.2021 - Current
Patient Svc Specialist, Surgery Scheduler
Texas Tech University Health Sciences Center
02.2015 - 06.2021
Patient Svc Specialist, Cashier
Texas Tech University Health Sciences Ctr Bus. Ofc
04.2011 - 02.2015
E.O.B. Review, Logs Specialist, Accts Receivable
Northwest Texas Healthcare System
05.2001 - 03.2011
Driver's License Technician
Texas Department Of Public Safety
10.1998 - 04.2001
Lead Bank Teller
Bank One (now Chase Bank)
11.1992 - 10.1998
Investor Relations Specialist, Accounting Clerk
Amwest Savings And Loan
11.1989 - 08.1992
Sales Secretary
Irwin Greenhouses, Inc.
09.1987 - 08.1989
Telephone Operator
AmTek Answering Service
06.1985 - 09.1987
High School Diploma -
Happy High School
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