Ju Russell

• Managed front office tasks, materials, & scanned patient health records into their Athena One chart
• Registration & insurance verification
• Scheduled patients & provided patient support as a proxy for the provider.

• EMR administration through Athena One and insurance eligibility
• Patient intake/outtake assessment, measuring vitals & following the SOAP method with patient care & encounters
• Administer injections, manage patient cases for the physicians, & properly document & export medical records.

Completed intake assessments, obtained patient medical history, reconciled medications, documented any CC’s symptoms, and allergies.

• Interpreted regulations to identify patient care target health goals to be monitored and establish systems to achieve compliance.
• Maintained accurate documentation of patient information, assessments, interventions, and progress in the REVUP EMR system.
• Improved patient outcomes by developing and implementing comprehensive care plans.
• Utilized evidence-based practices to guide decision-making in the development of personalized care strategies for patients.
• Reduced hospital readmissions by monitoring patients'' progress post-discharge and adjusting care plans as needed.
• Coordinated referrals and scheduled appointments for patients to their PCP or specialist.
• Reduced hospital readmissions by closely monitoring high-risk patients through diligent RPM of the patient blood pressure, heart rate, pulse ox, and blood glucose levels.
• Ensured patient safety from CVA or heart attack by closely monitoring vitals and contacting the patient whenever we received a critical reading to assess the patient to be asymptomatic, or potentially initiating a 911 intervention process. Reported concerns to patients Provider’s nursing staff.
• Helped Provider’s adjust patient care plans by identifying changes in patient condition, and notifying appropriate medical personnel.