Samantha Jones
Dunedin,Florida
Summary
With 8 years of experience, I have honed my communication skills across various roles and constantly seek opportunities to enhance them. A natural people person, I thrive in team environments while also excelling in independent work. My positive attitude serves as a catalyst for fostering collaborative relationships. Organized, motivated, and reliable, I consistently strive to exceed expectations in all that I do.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Teacher
Safety Harbor Little School
06.2023 - Current
- Professional written communication via emails, weekly newsletters, and announcements
- Develop & facilitate curriculums within deadlines
- Coordinate and lead parent-teacher conferences communicating performance, concerns, and goals for students
- Maintain accurate records of children's attendance, progress, and development while ensuring confidentiality
- Empathetic and positive professional phone/email etiquette.
Fine Dining Waitress/Head Trainer
Clearsky on Cleveland
01.2021 - 05.2023
- Trained 50 people by demonstrating and explaining the restaurant standards for service, etiquette, toast pos systems and prepping them for testing on multiple menus
- Articulated fast and satisfactory solutions for customers
- Fostered a community by offering our loyalty points program to increase customer retention
- Deep understanding of the intricacies of inventory as in checking stock levels, recording usage for the front of the house workers & reporting shortages to management.
Scheduling Manager/Head Waitress
Applebees
02.2017 - 01.2021
- Developed & maintained shift schedule, while mitigating under/over staffing through Excel Spreadsheets
- Provided trainees ongoing support & feedback to refine skills, while exhibiting dining experiences that aligned with the restaurant's brand and expectations
- Efficiently manage multiple tasks, adapted to changing demands, and maintained availability & positivity
- Prioritized customer relations and upselling professionally to ensure recurring business
- Managed cash and sales throughout the day in an organized manner.
Project Manager/Youth Leader
Journey Church
05.2017 - 01.2020
- Planned and organized events held in and out of the building
- Maintained and managed budgets for multiple areas of the church
- Recruited newcomers through meet-ups marketed on social media and outreach programs at schools in the area
- Identified potential candidates based on their interest, enthusiasm, and suitability for leadership
- Coordinated by setting clear goals and delegating responsibilities based on strengths, fostering teamwork through regular meetings and communication
- Understanding of diverse needs through active listening, acknowledging their individual strengths and challenges.
Education
Skills
- Strong Communication Skills
- Attention to Detail
- Adaptability
- Problem-Solving
- Organization
- Digital Literacy
- Positve Attitude
- Active Listening
- Time Management
Certification
- Office 360 Certification
- Department of Children and Families, Early Childhood Education Certification
- CPR Certification
Timeline
Lead Teacher
Safety Harbor Little School
06.2023 - Current
Fine Dining Waitress/Head Trainer
Clearsky on Cleveland
01.2021 - 05.2023
Project Manager/Youth Leader
Journey Church
05.2017 - 01.2020
Scheduling Manager/Head Waitress
Applebees
02.2017 - 01.2021