Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juan Aleman

Harlingen

Summary

Dynamic FedEx Express veteran, adept in enhancing customer satisfaction and streamlining package delivery with exceptional attention to detail and robust team collaboration. Excelled in safe transportation, achieving timely deliveries, and mastering package handling and customer service. Proven track record in improving operational efficiency and maintaining safety protocols, contributing significantly to team success and reliability.

Overview

20
20
years of professional experience

Work History

Courier

FedEx Express
06.2024 - Current
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.

Material Handler

FedEx Express
06.2012 - 06.2024

Assisted with download and upload of aircraft,was load captain certified also served as an aircraft marshaller also assisted with loading and unloading trailer trucks forklift certified. Would download heavyweights and put freight in proper line up for delivery .Assisted IDA agents downloading BSO ulds and after downloading ulds would help ida cons and match-up cleared shipments so they could get delivered.Also had responsibility of keeping our re-wrap area and supplies up to date for audit purposes and keeping our staging areas clean and making sure to continue working safe by following safe work methods.

Part Time Courier

FedEx Express
06.2007 - 06.2012

Started as courier-handler where I would also help out on ramp when needed. Work title changed to courier after a couple of months would deliver FO packages and help full time routes with delivering and pick ups when needed and also would cover and run some of the full time routes when needed.

Part Time Casual Handler

FedEx Express
10.2004 - 06.2007

Started as a casual handler then after some time was changed to permanent handler status. Assisted with download and upload of aircraft and unloading trailer trucks with forklift also served as aircraft marshaller and load captain and downloading ulds for courier sort

Education

High School Diploma -

James Pace High School
Brownsville, TX
05.1998

Skills

  • Team collaboration
  • Safety protocols
  • Customer service
  • Attention to detail
  • Package handling
  • Valid Driver's license
  • Decision-making
  • Time sensitive deliveries
  • Package delivery and Pick-up
  • Handheld scanning devices
  • Smartphone usage
  • Deadline adherence

Timeline

Courier

FedEx Express
06.2024 - Current

Material Handler

FedEx Express
06.2012 - 06.2024

Part Time Courier

FedEx Express
06.2007 - 06.2012

Part Time Casual Handler

FedEx Express
10.2004 - 06.2007

High School Diploma -

James Pace High School
Juan Aleman