Alexander Russell
Waynesboro,VA
Summary
Dynamic and detail-oriented professional with a proven track record at Amazon Prime, excelling in time-sensitive deliveries and customer service. Skilled in GPS navigation and relationship building, I consistently enhance customer satisfaction through effective communication and reliable service. Committed to safety and efficiency, I maintain a clean driving record while optimizing delivery routes.
Overview
7
7
years of professional experience
Work History
Courier
Amazon Prime
08.2021 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Followed company policies and procedures during shift.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Contacted customers to confirm delivery details and locations.
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
Machine Operator
NIBCO of Virginia
07.2020 - 08.2021
- Prepared die by loading required raw materials.
- Confirmed all elements met regulatory requirements for further action.
- Utilized precise measuring gauges to verify product testing accuracy before quality assurance.
Machine Operator
Mohawk Industries Inc
10.2018 - 03.2019
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Education
Diploma -
Richland Northeast High School
Columbia, SC07.2019
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Time management
- Package handling
- Excellent driving skills
- Clean driving record
- Valid Driver's license
- Decision-making
- GPS and route planning
- Route planning
- Relationship building and rapport
- Time sensitive deliveries
- Heavy lifting
- Package pickup and delivery
- Logistics and transportation
- Delivery management
- Loading and unloading
- GPS navigation
- Handheld scanning devices
- Deadline adherence
- Sorting
- Smartphone usage
- Item tracking
- GPS technology
- Licensed driver in state
- Weather preparedness
- Dispatch collaboration
- Vehicle maintenance
- Local routes
- Business processes and procedures
- Performance improvement
- Vehicle inspections
- Schedule adherence
- Issue escalation
- Multitasking and organization
- Team collaboration
- Defensive driving
- Safety protocols
- Map reading
- Physical stamina
- Route optimization
- Delivery scheduling
- Delivery transport
- Traffic safety
- Traffic law knowledge
- Punctuality and reliability
- Customer feedback handling
- Multitasking Abilities
- Vehicle loading
- Multitasking
- Item sorting
- Excellent communication
- Organizational skills
- Team building
- Task prioritization
- Relationship building
- Teamwork and collaboration
- Analytical thinking
- Conflict resolution
- Active listening
- Teamwork
- Problem-solving abilities
- Multitasking ability
- Reliability
- Customer satisfaction
Timeline
Courier
Amazon Prime
08.2021 - Current
Machine Operator
NIBCO of Virginia
07.2020 - 08.2021
Machine Operator
Mohawk Industries Inc
10.2018 - 03.2019
Diploma -
Richland Northeast High School
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