Beverly REYES
New York,NY
Summary
PERSONAL PROFILE I am a young professional who is a goal oriented and looking for an employer that has a lot of opportunities for growth Deadline-oriented Courier offering well-developed delivery, pickup and customer service skills. Safely operates vehicles in variety of traffic, road and weather conditions. Masterfully reads maps or sets GPS to determine and track routes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Courier
Capsule
New York, NY
01.2022 - 06.2022
- Coordinated parcel delivery using strong time management skills.
- Quickly responded to customer inquiries to improve business relationships.
- Communicated with dispatchers, management and colleagues to form lasting partnerships.
- Documented pickups and deliveries and submitted reports after shift.
- Checked and secured package loads before deliveries.
- Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
- Reported issues to supervisors resulting in increased customer satisfaction.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Inspected and monitored delivery vehicle and performed basic maintenance.
- Maintained accurate inventory of products and materials using
- Onfleet.
COVID-19 Response Frontline Case Investigator
Physical Operations
Union City, NJ
06.2021 - 12.2021
- Completed data entry to facilitate case interview and elicited close contacts into designated system immediately after obtaining.
- Explained importance of contact tracing to prevent disease transmission and keep communities healthy.
- Leveraged scripted template to guide interview process, ask required questions and conduct interactions with professionalism and empathy.
- Furnished case patients with contact information outlined in New Jersey protocol for local health department to support contact tracing.
- Notified individuals regarding appointment follow-ups and referrals and provided transportation to appointments.
- Assisted individuals with navigating health care systems, appointments and classes.
- Delivered healthy living and disease management information to specific population groups.
- Distributed flyers, brochures or other informational or educational documents to inform members of targeted community.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Safety Committee Member
Amazon
Carteret, NJ
11.2019 - 09.2021
- Identifies and implements new safety outreach and education strategies and approaches identifying opportunities to minimize work place injury, accidents and health problems facilitates productive discussions with management for better work standards performing other related duties as assigned
- Controlled hazardous waste storage and disposal.
- Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
- Maintained records documenting safety audits and accidents.
- Monitored safety standard and regulation changes, disseminating updated information.
- Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations.
- Machinery Operation - Operated Machinery for temporary storage holding cells of 10,000 Products
- Inbound / Outbound Products - Receiving large quantities of items from other amazon locations and entering them into our amazon system as well as sending products out
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
- Used pallet jacks to move items to and from warehouse locations.
Boat Restoration Intern
South St Seaport Museum
01.2017 - 01.2018
- Welding and measuring slabs of metal for precise fitting
- Using Large industry mechanical equipment for metal and wood work
- Restoration boat of class- Lightship Ambrose; Replacing large wood parts and lead paint removal
- Gangway removal during cold seasons
- Leading Forklift driver to proper height for removal
- Assisted 30 by 12 platform creation within sailboat Wavertree
- Utilized equipment to test for wide range of indoor contaminates and causes.
- Maintained accurate inventory records for hazardous materials and chemicals.
- Conducted site assessments to certify habitat environmental damage or restoration needs.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Wildcats Acadamy Charter School
01.2016 - 01.2018
Education
High School Diploma -
Jon V. Lindsay Charter
New York, NY01.2019
Skills
- SKILLS AND ABILITIES
- Familiarized with company safety policies
- Ability to conduct training
- Strong communication and interpersonal skills
- Fast learner
- Team player
- Hard working
- Performed animal training and care Customer service
- Logistics and Transportation
- Route Planning
- Smartphone Usage
- Working Independently
- Package Delivery and Pick-up
- Attention to Detail
- Clean Driving Record
- People Skills
Certification
NRF Foundation Customer Service
Certificate Number BR009648100240
Languages
Languages
English
Native/ Bilingual
Spanish
Professional
NRF Foundation Customer service certificate BR009648100240
March 28, 2018
Timeline
Courier
Capsule
01.2022 - 06.2022
COVID-19 Response Frontline Case Investigator
Physical Operations
06.2021 - 12.2021
Safety Committee Member
Amazon
11.2019 - 09.2021
Boat Restoration Intern
South St Seaport Museum
01.2017 - 01.2018
Wildcats Acadamy Charter School
01.2016 - 01.2018
High School Diploma -
Jon V. Lindsay Charter