JUAN ALVAREZ
San Antonio
Summary
Results-oriented, aiming to leverage a proven knowledge of conflict resolution, customer communications, and customer needs assessment skills to successfully fill the Specialist role at your company. I can be relied upon to help your company achieve its goals.
Overview
6
6
years of professional experience
Work History
Meat Cutter
H-E-B
San Antonio
12.2023 - Current
- Packaged, weighed, and labeled meat products accurately for retail sale.
- Weighed meats for sale at the service counter or pre-packaged for sale in the retail market.
- Inspected and stored meat upon delivery by verifying compliance with company quality standards.
- Rotated stock on shelves so that older items were used first while maintaining freshness of product.
- Used sizing guidelines to cut meat products and arrange pieces in trays.
- Answered customer questions about specific products and cut meats to specifications.
- Maintained strict adherence to safety and hygiene standards in meat preparation and storage.
- Enforced approved safety codes and cultivated orderly and systematic environment.
Perishable Representative
H-E-B
San Antonio
09.2019 - Current
- Assist customers with any questions regarding product, store information, and general questions
- Keep product shelves organized and presentable
- Operate machines specific to the department, such as a wrapping machine, a meat grinder, and scales
- Examine, measure, and weigh materials or products to verify conformance to specifications, using measuring devices such as rulers, micrometers, or scales
- Cut stock manually to prepare for machine cutting, using tools such as knives, cleavers, handsaws, or hammers and chisels
- Clean and sanitize work areas, equipment, utensils, dishes, or silverware
- Take and record temperature of food and food storage areas such as refrigerators and freezers
- Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets
Sales Associate
Apple
San Antonio
09.2023 - 03.2024
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Upsold additional items based on customer interests and needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Apart of new product Demo team (Apple Vision Pro)
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Attended weekly team meetings to review performance goals and objectives.
Security Officer
Spurs Sports & Entertainment
San Antonio
11.2022 - 03.2023
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Checked for safety hazards and took corrective action when necessary.
- Monitored security cameras to identify and respond to suspicious activity.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
Slicer
Bill Miller's BBQ
San Antonio
11.2018 - 08.2019
Education
Bachelor of Arts (B.A.) - Criminal Justice
UNIVERSITY OF THE INCARNATE WORD
San Antonio, TXBachelor of Arts - Philosophy
University of The Incarnate Word
San Antonio, TXSkills
- Customer service
- Inventory management
- Cleaning and sanitizing
- Decision-making
- Food safety
- Adaptability to change
- Goal setting
- Quality assurance
Timeline
Meat Cutter
H-E-B
12.2023 - Current
Sales Associate
Apple
09.2023 - 03.2024
Security Officer
Spurs Sports & Entertainment
11.2022 - 03.2023
Perishable Representative
H-E-B
09.2019 - Current
Slicer
Bill Miller's BBQ
11.2018 - 08.2019
Bachelor of Arts (B.A.) - Criminal Justice
UNIVERSITY OF THE INCARNATE WORD
Bachelor of Arts - Philosophy
University of The Incarnate Word