Juan Artola
9546 Clanton St. Houston,TX
Summary
Detail-oriented Sales Associate with a consistent record of exceeding quotas in sales environments. Team player, Delivers exceptional customer service and product ability to drive customer satisfaction ratings.
Overview
11
11
years of professional experience
Work History
Bus Driver Assistant
Spring Branch ISD
12.2019 - Current
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Engaged in continuous professional development, attending workshops on safety practices and customer service.
- Handled emergency situations with calm and decisive actions, safeguarding passengers and vehicle.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
Retail Sales Consultant
AT&T Wireless
09.2013 - 11.2019
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Resolved customer complaints promptly, maintaining a positive brand image.
- Handled cash transactions accurately while adhering to established security procedures.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Participated in promotional events to engage potential customers and showcase store offerings.
- Analyzed sales data to optimize strategies for reaching target demographics more effectively.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Stayed up-to-date on industry trends to better educate customers on new products and offerings.
- Conducted regular product demonstrations, increasing interest in featured items.
- Contributed to improving team performance by sharing best practices in sales techniques during team meetings.
- Answered questions about store policies and addressed customer concerns.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Associate of Applied Science - Radiology
Houston Community College
Houston, TX06.2025
High School Diploma -
Westchester Academy For International Studies
Houston, TX06.2010
Skills
- American Heart Association Basic Life Support (CPR and AED) program
- Bilingual
Timeline
Bus Driver Assistant
Spring Branch ISD
12.2019 - Current
Retail Sales Consultant
AT&T Wireless
09.2013 - 11.2019
Associate of Applied Science - Radiology
Houston Community College
High School Diploma -
Westchester Academy For International Studies