Summary
Overview
Work History
Education
Skills
Metal Fabricator and Off Road motorcycle riding.
Timeline
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JUAN BARRETO

Summary

Enthusiastic Field Service Engineer accomplished providing exceptional service and assistance to clients. Professional with strong understanding of customer needs by taking ownership of the project and delivering the best possible solutions and repairs.

Overview

26
26
years of professional experience

Work History

Senior Customer Engineer Level II

NCR
05.2019 - Current

* Utilized knowledge and skills in troubleshooting to implement quality and effective repairs to ATM's. Working directly with banks like Wells Fargo, Bank of America, Chase, Bank of the West, BMO and CBCV. In conjunction with the appointed project managers, network host, and NCR territory managers in order to resolve chronic issues, new installations and failed installations in a satisfactory manner for all parties involved.

* Help out other territories. Often having to drive to other cities.


* Train new hires out on the field


* Finished all courses and trainings in over 15 devices available with NCR.


Graphic Designer

Shagy Graphic Design.
02.2014 - 05.2019
  • Developed creative design for commercial print materials, brochures, banners, and signs.
  • Created digital image files for use in digital and vectorized printing methods.
  • Meet with customers to present mockups and collect information for adjustments.

Hardware Computer Repair Technician

Video Max Electronics Sales And Repairs.
02.1998 - 12.2013
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
  • Utilize tools like multimeter variable power supply ac/dc and oscilloscope.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.

Education

GED -

GED Testing Service
Fresno, CA
04.2019

Skills

    *20 Plus years of troubleshooting and utilizing IT tools Highly skilled processing work orders and communicating with customers and co-workers via digital communication and in person trained in electrical circuits ac\dc high and low voltage, electronic circuit component level and able to read ac/dc schematics, mechanical electromechanical devices and software installation including bios and applications, python language and network entry level

    *Highly talented to learn new skills, embrace team work and eager to learn from others experts and professionals in order to advance on my career and support the team

Metal Fabricator and Off Road motorcycle riding.

*Utilize CNC plasma cutter, welder, lathe and tube bender to fabricate personal projects.


*Ride motorcycle with my 7 and 10 year old daughters and wife the weekends.

Timeline

Senior Customer Engineer Level II

NCR
05.2019 - Current

Graphic Designer

Shagy Graphic Design.
02.2014 - 05.2019

Hardware Computer Repair Technician

Video Max Electronics Sales And Repairs.
02.1998 - 12.2013

GED -

GED Testing Service
JUAN BARRETO