Juan Brito
Plantation,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Instructor/Educator
SCHOOL OF ROCK
North Miami
01.2021 - Current
- Drum/Percussion instructor for one of the leading music school franchises in the United States
- Instruction of music to students from kids to adults, as well as children with special needs
- Duties include: scheduling, assignments of studies, assistance in their summer camp curriculum and maintenance of all in house drum and percussion instruments within the building
Warehouse Associate / Sales
Synthax
Sunrise, FL
01.2018 - 01.2020
- Synthax is the main distributor for all of the major and small business music retailers in the United States, Canada and multiple international countries
- Responsible for general shipment fulfillment, packaging, and management of warehouse inventory for high-end outboard gear used in recording studios and television broadcasting
- Duties include: data entry of inventory and use of UPS and FedEx shipping software
Backline Rental Manager
Guitar Center
Hallandale, FL
01.2011 - 01.2018
- Managed an independent department within the Guitar Center
- Responsible for inventory worth $350,000.00+ in professional musical and lighting gear
- Coordinated the backline rental of professional musical instruments, sound, DJ, and lighting equipment
- Responsible for: gear maintenance; cash/credit card/check tender and technical advice to customers
- Was assigned retail store management assistance to main store manager when needed
- This location was one of the top ten stores in the country for 5+ years' consecutive years and the #1 location in the East coast of United States
Supervisor / Call Center Manager
Royal Caribbean international
Miami, FL
01.2003 - 01.2009
- Promoted to manager after excelling for one year as a reservations agent
- Supervisor of (3) departments: reservations, customer service and correspondence within the national call-center and main corporate offices
- Duties included: hiring and training of new employees; monitoring quality assurance calls for employee training purposes
- As a reservations agent was responsible for sales calls for cruise programs and successfully sold and upsold cruise packages
Retail Store Manager
T-MOBILE LLC.
Miami, FL
01.1995 - 01.2003
- Responsible for (3) store locations and overseeing a total of 30 sales associates
- Management duties included: scheduling, bank deposits, hiring and training of new employees, all general manager store duties
- Acquired new customers via telemarketing and promotional services, customer outreach and excellent customer service
Education
High School Diploma -
Coral Gables Senior High School
Coral Gables, FL06.1994
Skills
- Microsoft OS
- Apple OS
- Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Social Media Administration: Facebook, Instagram, Twitter, LinkedIn
- Management: including hiring, training, cash drop/bank deposit, coaching and motivating team members, hiring and termination process protocols
- Excellent customer service
Languages
Spanish
Native or Bilingual
Timeline
Instructor/Educator
SCHOOL OF ROCK
01.2021 - Current
Warehouse Associate / Sales
Synthax
01.2018 - 01.2020
Backline Rental Manager
Guitar Center
01.2011 - 01.2018
Supervisor / Call Center Manager
Royal Caribbean international
01.2003 - 01.2009
Retail Store Manager
T-MOBILE LLC.
01.1995 - 01.2003
High School Diploma -
Coral Gables Senior High School