KRYSTEN GRIGGS
Fort Worth,TX
Summary
Dynamic professional with a robust background in educational technology, innovation, recruitment, sales, advocacy, marketing, and branding. Expertise in legal research, drafting, argumentative writing, and analysis complements a proven track record of effective collaboration with diverse teams to drive results and adapt to evolving challenges. Exceptional writing, critical thinking, and problem-solving abilities underscore a commitment to integrity and reliability. Eager to leverage skills and experiences to make a meaningful contribution at the Sandra Day O'Connor School of Law as a future attorney.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Adjunct Faculty Instructor
University of the People
Remote
01.2025 - Current
- Deliver undergraduate instruction in psychology and business management, facilitating applied learning, critical thinking, and real-world business case analysis.
- Design course materials, assess student performance, and integrate leadership and organizational behavior frameworks into curriculum delivery.
- Investigated, analyzed, and reviewed 75+ student profiles to detect AI-generated or fraudulent activity.
- Identified 15+ fake or AI-generated student assignments, supporting academic integrity and code of conduct investigations.
Team Lead, Advisor
Everspring Partners Inc.
Chicago, IL
01.2019 - 01.2026
- Consistent & highly productive performance, while providing the first initial representation of university partner and student experience.
- Successfully executes live webinar presentations to accurately represent programmatic information to drive business and increase partner satisfaction, with over 49 participants and attendees.
- Expertly recruited and converted over 23 new leads in the first three weeks of employment; utilizing motivational interviewing and negotiation techniques to enlist student interests.
- Participates in the successful onboarding of new advisors; creates and compiles all partner programmatic information into training documents.
Team Lead- Advisor
Escoffier School of Culinary Arts
Chicago, IL
01.2018 - 01.2019
- Top consecutive performer month-over-month, averaging over 20+ enrollments.
- Managed a team of 8 to 10 advisors and increased daily enrollment efforts by 50%.
- Piloted student success training and implementation which increased student retention by 15%.
- Built team-oriented activities to contribute to providing departmental world-class service to students.
- Collaborated with management to improve processes, and systems, and culminate methods to drive business.
Enrollment Recruitment Specialist
Pearson Online Program Management
Elk Grove Village, IL
01.2017 - 01.2018
- Expertly overachieved Key Performance Indicators through consultative sales conversations.
- Maintained accurate student records as required by laws and administrative regulations.
- Evaluated students abilities and personality characteristics using tests, records, and interviews.
- Successfully implements tactical marketing strategies to engage candidates and procure new leads.
- Effectively researches industry trends to maintain leverage over the competition.
- Created standards of the procedure to increase application efficacy for prospective candidates.
Student Success Coach
Career Education Corporation
Schaumburg, IL
01.2015 - 01.2017
- Managed a cohort of over 400 online students (adult learners) maintaining above 90% retention.
- Utilized counseling techniques to retain student population and deescalate arduous situations.
- Sustained between 4 hours of consultative conversations to ensure effective communication.
- Served as an advocate for students who suffer from mental illnesses or require special needs.
- Successfully created goal-driven agendas to promote student awareness and student success.
- Professionally conducted training presentations and meeting agenda items for team effectiveness.
Senior Technical Recruiter
Robert Half Technology
Downers Grove, IL
01.2014 - 01.2015
- Managed all aspects of the temporary and temp-to-hire recruitment process.
- Lead team meetings, delegated tasks and provided training assistance.
- Conducted face-to-face interviews to ensure professionalism and positive client representation.
- Successfully offered consultative coaching to new hire candidates for the potential client meetings.
- Procured over $20,000 in revenue through securing temp and temp-to-hire contracts.
National Admissions Advisor
American Intercontinental University
Rosemont, IL
01.2012 - 01.2014
- Expertly recruited over 25 new clients per month.
- Top performer recruiting over 60+ new students in one academic year; received Presidential Advisor Award.
- Promoted to second level advisor in first six months due to team training on motivational interviewing.
- Generated over $50,000 in revenue by procuring new business prospects.
Education
Doctor of Business Administration -
Boston University
Boston, MA05-2028
Master of Business Administration - undefined
Boston University
Boston, MA05-2024
Masters in Applied Psychology - undefined
Walden University
Minneapolis, MN02-2017
Bachelors of Arts - Psychology, Minor: Sociology
Grand Valley State University
Allendale, MI04-2011
Skills
- Case Analysis & Research
- Microsoft Office
- Excel
- Google OS
- CRM Systems
- Sales Force
- Microsoft OS
- Canvas
- Teaching effectiveness
- Academic integrity
- Educational technology
- Diversity awareness
- Sales & Marketing
Affiliations
- Toastmasters
- National Society of Leadership & Success
- PSI CHI Honor Society
- Voices Committee Board Chair
- Leadership Management International Incorporated
Certification
- JD Next Contract Analysis and Legal Reasoning Completion Date: 2026-01
- Cyber Security Fundamentals Coding Temple Completion Date: 2024-09
- Leadership, Resilience, and Capacity Building Blue Rio Institute Completion Date: 2022-06
- Title IX - Coordinator ATIXA Completion Date: 2021-09
- Leadership & Emotional Intelligence Certification Leadership Emotional Development, LLC Completion Date: 2021-04
- Executive Leadership Certification National Society of Leadership & Success, Jersey City, NJ Completion Date: 2020-12
- Advanced Leadership Certification National Society of Leadership & Success, Jersey City, NJ Completion Date: 2020-10
- Certified Associate in Project Management Governors State University Completion Date: 2020-08
- 60 Hour Domestic Violence & Sexual Assault Certification Mutual Ground, Aurora, IL Completion Date: 2017-06
- Mandated State Reporter Department of Children & Family Services, Aurora, IL Completion Date: 2017-06
Timeline
Adjunct Faculty Instructor
University of the People
01.2025 - Current
Team Lead, Advisor
Everspring Partners Inc.
01.2019 - 01.2026
Team Lead- Advisor
Escoffier School of Culinary Arts
01.2018 - 01.2019
Enrollment Recruitment Specialist
Pearson Online Program Management
01.2017 - 01.2018
Student Success Coach
Career Education Corporation
01.2015 - 01.2017
Senior Technical Recruiter
Robert Half Technology
01.2014 - 01.2015
National Admissions Advisor
American Intercontinental University
01.2012 - 01.2014
Master of Business Administration - undefined
Boston University
Masters in Applied Psychology - undefined
Walden University
Bachelors of Arts - Psychology, Minor: Sociology
Grand Valley State University
Doctor of Business Administration -
Boston University