I would like to secure employment and become part of a better growing company. An opportunity to grow in professional employment. Also, where my skills can be utilized to the point where I can gain advancement. As a member of your team I can provide efficiency and reliability along with honesty, maturity and the ability to view challenges as learning opportunities.
Overview
10
10
years of professional experience
Work History
Correctional Officer
Rio Grande Detention Center
Laredo, TX
12.2020 - Current
Implementing best practices to enforce rules and regulations with a keen focus on maintaining order across the assigned region; supervising the daily activities of inmates, while ensuring compliance with standard procedures; monitoring inmate behavior and report unusual activity to ensure safety and security; transporting and escorting inmates within secured areas according to relevant laws, policies, and procedures.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Enhanced facility security by conducting regular inspections and addressing potential risks.
Completed intake paperwork, fingerprints, and searches.
Operator 1
Breakwater Energy Partners
Big Spring, TX
03.2020 - 04.2020
Water treatment, Clean tanks, Check tank levels, operate weirs and clarifiers tank levels, make sure water treatment doesn't spill from tanks or get to low
Change socks to filter out dirty water and send clean water to the pits, Rig up and rig down labor.
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Worked outside in all weather conditions.
Performed inspections and routine maintenance on equipment.
Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
Sheet Metal
Gillette A/C
Laredo, TX
02.2018 - 01.2020
Sheet metal installation, read blue prints, install duct in job sites, connect duct, run pipes, hang duct , seal duct, cut and measure duct according to blue prints, install flex to connect into grills to provide each room with running a/c.
Gained hands-on experience in various manufacturing techniques including CNC machining, welding, and sheet metal fabrication.
Set up and operated fabricating equipment to cut, bend, and straighten sheet metal for insulation projects.
Improved project efficiency by accurately measuring, cutting, and assembling sheet metal components.
Enhanced workplace safety standards through continuous monitoring and implementation of protective measures during sheet metal work.
Improved project efficiency by accurately measuring and cutting sheet metal for various installations.
Cut and shaped panels of sheet metal and aluminum and reinforced plastic to attach to frameworks.
Used squares, rules and punches to layout dimensions on metal stock such as sheet metal and angle iron.
Customer Service
Concentrix
Laredo, TX
12.2016 - 01.2018
I would Push for sales to help my team and ensure my customers with more services to help them enjoy more for what they pay and make sure to leave customers with a lower monthly bill to help them save money and be happier with our services.
Provided outstanding customer service by addressing visitor needs promptly.
Provided excellent customer service through communication and interpersonal skills.
Serviced high volume of calls while providing excellent customer service.
Provided exceptional customer service, addressing concerns promptly and professionally.
Expanded business clientele through professional networking and exceptional customer service.
Maintained excellent customer service with timely deliveries and professional communication.
Provided exceptional customer service, addressing inquiries and concerns promptly.
Provided exceptional customer service, addressing client concerns promptly and thoroughly.
Delivered exceptional customer service, addressing diner concerns promptly and professionally.
Assisted and motivated associates to deliver excellent customer service daily.
Boosted membership retention through attentive customer service and personalized interactions.
Achieved individual sales goals and customer service goals.
Security Guard
Hals Landing
07.2015 - 11.2015
I patrolled premises to prevent and detect signs of intrusion and ensure security and safety of people on premises
Engaged and maintained customer service by interacting with the public, giving directions and responding to inquiries politely and professionally; provided escorts as necessary
Managed development and implementation of updated security regulations, policies, and protocols to address lapses created by advances in technology and criminal strategies Maintained daily log records ensuring 100% recording of all incidents, visitors, and regularities during assigned shift
Coordinated with law enforcement and medical personnel to respond to emergency situations in a timely manner.
Responded quickly to emergency situations to assess and deflect issues.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Cart Attendant
Walmart Supercenter
07.2015 - 08.2015
I would push carts, move carts from the parking lot into the store or appropriate place and when I was done with my job I would help out other employees with anything they needed.
Cleared parking lot of litter and foreign debris.
Collected and returned all hand baskets and shopping carts to proper place for new customer use.
Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
Periodically disinfected carts preventing spread of disease.
Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
Removed broken and unserviceable carts from inventory for repair.
Assisted in training new hires on proper procedures related to cart attendant responsibilities, fostering teamwork and collaboration.
Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
Electrician Helper
Garcia's Electric
01.2014 - 07.2014
General labor, run electricity to buildings or homes, install light bulbs, install wall brackets, run wires through buildings or homes, install a/c units and install wall outlets.
Pulled wire through conduits and through holes in walls and floors.
Organized materials and tools in to maintain clean and neat work areas.
Helped complete system installations, digging trenches, and breaking up concrete.
Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.
Consistently followed safety procedures when operating power tools or handling hazardous materials, minimizing risk of injury among team members.
Enhanced electrical system safety by assisting in the installation and maintenance of wiring, conduits, and fixtures.
Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.
Supported project completion timelines by efficiently collaborating with lead electricians to execute tasks as per schedule.
Correctional Officer at California Department Of Corrections And RehabilitationCorrectional Officer at California Department Of Corrections And Rehabilitation