Juan Castillo
Lake Worth,FL
Summary
Experienced with coordinating dock operations and optimizing logistical processes. Utilizes effective communication and team management to ensure smooth and efficient workflows. Track record of maintaining high safety standards and operational efficiency, demonstrating strong organizational and leadership capabilities.
Professional with strong background in maintaining safety and security in correctional environments. Skilled in conflict resolution, crisis management, and ensuring compliance with regulations. Valued for teamwork and reliability, adaptable to changing demands, and focused on achieving results. Effective communicator with solid understanding of surveillance systems and inmate management.
Overview
2027
2027
years of professional experience
Work History
Specials Officer
South Florida Detention Center
Everglades, FL
07.2025 - Current
- Monitored inmate behavior to ensure safety and compliance with facility regulations.
- FEMA
- Conducted regular inspections of cells and common areas for contraband and security breaches.
- Documented incidents accurately in logs to maintain detailed records of daily activities.
- Responded promptly to emergencies, coordinating with law enforcement and medical personnel as needed.
- Implemented conflict resolution techniques to de-escalate tense situations among inmates.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Attended to feeding, housing, and physical well-being of inmates.
Dock Master
Brunswick ( Freedom Boat Club )
South Florida
01.2026 - Current
- Oversaw docking and undocking procedures for fleet of boats, ensuring safety and compliance.
- Managed scheduling of boat reservations to optimize usage and member satisfaction.
- Trained staff on best practices for boat handling and safety protocols, enhancing team capabilities.
- Coordinated maintenance schedules for vessels, improving overall fleet reliability and performance.
- Monitored weather conditions to make informed decisions about operational adjustments and safety measures.
Private Security
IPS
Florida & California
11.2023 - Current
- Promoted Executive Protection in major venues: EDC, Rolling Loud, Formula-1, Rockville, Hardrock Casino, insomnia Records, and FIFA
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Representative
Vivint
Miami, FL
12.2023 - 04.2024
- Marketed smart home security systems door-to-door.
- Developed strong product knowledge to effectively address customer inquiries and concerns.
- Executed daily sales activities, adapting strategies to meet diverse client needs.
- Collaborated with marketing teams on promotional initiatives to boost product visibility.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Construction Technician
Toll Brothers
South Florida
01.2018 - 02.2023
- Worked across multiple trades: electrical, plumbing, HVAC, carpentry, and stonework.
- Operated heavy machinery and tools for site preparation and material handling.
- Assisted in the installation of structural components, ensuring compliance with safety standards.
- Conducted site inspections to verify adherence to project specifications and timelines.
- Collaborated with team members to streamline workflows and improve productivity on-site.
- Participated in safety training sessions to enhance knowledge of construction protocols and regulations.
- Coordinated with subcontractors effectively, ensuring seamless integration into overall project timelines and budgets.
Assistant Manager
Saito's Japanese hibachi & sushi
- Assisted in daily restaurant operations, ensuring smooth service and customer satisfaction.
- Coordinated staff schedules to optimize coverage during peak hours and events.
- Implemented training programs for new team members to enhance service quality.
- Monitored inventory levels, placing orders to maintain stock availability and reduce waste.
- Resolved customer complaints effectively, promoting repeat business and positive reviews.
- Developed standard operating procedures to improve workflow efficiency across departments.
- Led team meetings to communicate goals, share feedback, and foster a collaborative environment.
Server, prep, expo-chef
Yolk breakfast
- Delivered exceptional customer service in fast-paced environment.
- Assisted in menu item preparation and presentation, ensuring quality standards.
- Managed cash register operations and processed payments accurately.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Adapted to changing priorities during peak hours, enhancing team efficiency.
- Trained new servers on restaurant policies and procedures effectively.
- Gathered customer feedback to improve service quality and menu offerings.
Education
Boating License -
Boat US Foundation
Florida01-2026
Rapid Response And Detention Officer -
FDC
Everglades, FL08-2025
Basic Life Support / CPR / AED Certified -
EEI Institution
Coral Springs, FL11-2023
Diploma -
Santaluces Community High School
Palm Beach, FL05-2023
Associate of Arts - Sports Management
Saint Thomas University
Miami Gardens, FLSkills
- Decision-making
- Problem-solving
- Conflict resolution
- Time management
- Team building
- Policy enforcement
- Strategic thinking
- Adaptability and flexibility
- Verbal and written communication
- Computer skills
- Customer service
Accomplishments
Tactical Response Team
My Florida State U20 Selection
USA South Regional Player
U20 State and National Champion
St. Thomas University D2 State Champion
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
Dock Master
Brunswick ( Freedom Boat Club )
01.2026 - Current
Specials Officer
South Florida Detention Center
07.2025 - Current
Sales Representative
Vivint
12.2023 - 04.2024
Private Security
IPS
11.2023 - Current
Construction Technician
Toll Brothers
01.2018 - 02.2023
Assistant Manager
Saito's Japanese hibachi & sushi
Server, prep, expo-chef
Yolk breakfast
Boating License -
Boat US Foundation
Rapid Response And Detention Officer -
FDC
Basic Life Support / CPR / AED Certified -
EEI Institution
Diploma -
Santaluces Community High School
Associate of Arts - Sports Management
Saint Thomas University