Juan Centeno
Mecca
Summary
Dynamic professional with a proven track record at Galilee Center, excelling in roles that demand compassion, teamwork, and adaptability. Expert in fostering client relationships and enhancing team performance, with a knack for problem-solving and customer service. Achieved significant improvements in client wellbeing and shelter conditions through active listening and responsible actions.
Overview
1
1
year of professional experience
Work History
Shelter Attendant
Galilee Center
Mecca, CA
04.2024 - Current
- Developed strong relationships with clients, fostering trust and rapport that contributed to their overall wellbeing.
- Enhanced shelter conditions by conducting regular facility maintenance and cleanliness tasks.
- Ensured safety of shelter residents by monitoring activities and addressing conflicts as needed.
Store Associate
Galilee Center
Mecca, CA
04.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store .
Intake Caseworker
Galilee Center
Mecca, CA
04.2024 - Current
- Facilitated timely access to resources for clients by connecting them with appropriate support services within the community.
- Increased successful case resolutions by collaborating closely with multidisciplinary teams and agencies.
- Elevated team performance through open communication channels and constructive feedback during group meetings and one-on-one sessions.
- Demonstrated adaptability in handling diverse caseloads, effectively managing complex situations with varying levels of urgency.
Education
Desert Mirage
Thermal, CA05.2023
Skills
- Active listening
- Teamwork
- Customer service
- Problem-solving
- Dependable and responsible
- Adaptability and flexibility
- Compassion and empathy
Languages
English
Spanish
Timeline
Shelter Attendant
Galilee Center
04.2024 - Current
Store Associate
Galilee Center
04.2024 - Current
Intake Caseworker
Galilee Center
04.2024 - Current
Desert Mirage