JUAN C. GUZMAN
New York
Summary
Results-oriented child welfare specialist with extensive experience in managing complex Court-Ordered Supervision cases. Proven ability to collaborate with multidisciplinary teams, conduct thorough assessments, and provide critical support, ensuring optimal outcomes for children and families, while promoting accountability and effective practice among colleagues.
Overview
11
11
years of professional experience
Work History
Child Protective Specialist, Family Service Unit — Court-Ordered Supervision
New York City Administration for Children’s Services
New York
05.2017 - Current
- Manage complex Court-Ordered Supervision cases involving ongoing assessment of child safety, family functioning, caregiver protective capacities, service compliance, and progress toward Family Court-ordered goals.
- Conducted home, school, and community visits to evaluate child well-being, household conditions, educational needs, family functioning, and service barriers, addressing emerging safety concerns.
- Interview children, parents, caregivers, household members, and collateral contacts using strengths-based, trauma-informed, and culturally responsive practices.
- Assessed new and escalating concerns, participated in safety planning, and coordinated protective interventions.
- Prepared comprehensive court reports, Family Assessment and Service Plans, progress notes, and case documentation to support Family Court processes and ensure compliance with mandated requirements.
- Provide sworn testimony in New York Family Court proceedings, including fact-finding and Family Court Act §1028 hearings, regarding child safety, family functioning, service involvement, supervision status, and case recommendations.
- Coordinate with Family Court Legal Services, attorneys, preventive agencies, schools, medical providers, mental health professionals, domestic violence programs, housing resources, and community-based organizations.
- Develop, monitor, and update service plans addressing parenting, mental health, intimate partner violence, substance use, housing, education, developmental needs, and behavioral concerns.
- Assisted colleagues with complex cases through case consultation, enhancing safety planning, service coordination, documentation accuracy, and court readiness.
- Share casework knowledge and support colleagues in maintaining timely, thorough, and policy-aligned case practice.
- Maintain accurate and timely computerized case records in ACS CONNECTIONS.
School Social Work Intern — District 5
New York City Public Schools
New York
09.2023 - 06.2024
- Provided individual and group social work support to students experiencing emotional, behavioral, academic, and social concerns.
- Applied trauma-informed practice, psychosocial assessment, crisis intervention, family engagement, and cultural responsiveness when addressing student and family needs.
- Collaborated with school personnel, families, and multidisciplinary teams to identify concerns and develop practical interventions and support plans.
- Participated in case consultations, student-support planning, IEP-related discussions, and coordination of school-based services.
- Assisted with Functional Behavioral Assessments, Behavior Intervention Plans, and behavior-related intervention planning under school-based supervision.
- Supported communication between families and school personnel to improve participation in services and follow-through with student-support recommendations.
- Completed SESIS and other confidential documentation in accordance with school social work standards and privacy requirements.
Child Protective Specialist, Protective Diagnostics — Child Protective Investigations
New York City Administration for Children’s Services
New York
02.2015 - 05.2017
- Conducted child protective investigations involving allegations of abuse, neglect, inadequate guardianship, domestic violence, substance misuse, and other threats to child safety.
- Interviewed children, parents, household members, school personnel, medical providers, service providers, and other collateral contacts to gather and evaluate relevant information.
- Completed safety and risk assessments to determine immediate danger, future risk, caregiver protective capacities, and appropriate investigative actions.
- Evaluated sensitive allegations, analyzed information from multiple sources, and documented investigative findings accurately and objectively.
- Engaged families to identify protective factors, service needs, barriers, and interventions designed to reduce risk and strengthen child safety.
- Developed safety plans and coordinated with ACS supervisors, legal staff, service providers, and community partners regarding protective actions, court intervention, and referrals.
- Participated in emergency and protective interventions, including recommendations for foster care placement when children were determined to be in imminent danger.
- Prepared thorough investigative documentation and maintained timely computerized case records in ACS CONNECTIONS.
Education
Master of Social Work -
Yeshiva University, Wurzweiler School of Social Work
New York05-2025
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
New York01-2012
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York08-2009
Skills
- Child abuse and neglect investigations
- Safety and risk assessment
- Child-centered and trauma-informed practice
- Crisis intervention and safety planning
- Sensitive interviews with children and families
- Case consultation and staff support
- Investigative and case-documentation review
- Family Court testimony and legal collaboration
- Multidisciplinary case coordination
- Psychosocial assessment and family engagement
- Bilingual Spanish communication
- Cultural responsiveness and confidentiality
Professional Development And Training
- ACS Workforce Institute — Professional Development Program, Selected participant in ACS’s graduate educational and professional-development program while completing the Master of Social Work degree.
- Child Welfare Core Training, Safety and Risk Assessment, Child Abuse Identification, Trauma-Informed Practice, Crisis Intervention, Domestic Violence and Intimate Partner Violence Assessment, Family Team Conferencing, Motivational Interviewing, School Violence Intervention and Prevention, Dignity for All Students Act
Systems And Language
ACS CONNECTIONS, SESI, ATS, New York State Welfare Management System, WebCrims, Microsoft Word, Excel, Outlook, PowerPoint, Spanish, Native/Bilingual Proficiency
Licensure And Certification
- New York State LMSW Examination, 08/01/26
- School Social Worker Certification
Qualifications - C A C And Supervisory Qualifications
- Child abuse and neglect investigations
- Safety and risk assessment
- Child-centered and trauma-informed practice
- Crisis intervention and safety planning
- Sensitive interviews with children and families
- Case consultation and staff support
- Investigative and case-documentation review
- Family Court testimony and legal collaboration
- Multidisciplinary case coordination
- Psychosocial assessment and family engagement
- Bilingual Spanish communication
- Cultural responsiveness and confidentiality
Timeline
School Social Work Intern — District 5
New York City Public Schools
09.2023 - 06.2024
Child Protective Specialist, Family Service Unit — Court-Ordered Supervision
New York City Administration for Children’s Services
05.2017 - Current
Child Protective Specialist, Protective Diagnostics — Child Protective Investigations
New York City Administration for Children’s Services
02.2015 - 05.2017
Master of Social Work -
Yeshiva University, Wurzweiler School of Social Work
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice