Summary
Overview
Work History
Education
Skills
Timeline
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Juan Charles

Non-Profit Professional
Minneapolis,MN

Summary

Talented Non-Profit Professional with a proven track record across medium to large organizations specializing in case management & site coordination. Utilizing diversified skill set to bring compounding & sustainable impact to clients, department, and community partnership to accelerate success of annual objectives.

Overview

2024
2024
years of professional experience
3
3
years of post-secondary education

Work History

Recruitment Specialist

SAY San Diego
San Diego, CA
06.2023 - 09.2023
  • Analyzed recruitment sourcing digital imprint & metrics across Facebook ads, Linked-In hiring pages, and Local College Child Development Department hiring platforms to identify trends and areas for improvement in sourcing strategies or processes.
  • Managed case of 50 simultaneous applicants while maintaining attention to detail and excellent organizational skills.
  • Facilitated Direct hire process resulting in fulfilling 100% staffing needs by all deadlines with 100% retention rate.

Site Supervisor, Floating

YMCA San Diego
San Diego, CA
03.2023 - 05.2023
  • Filled-in across 8 middle school afterschool programs to facilitate daily programming
  • Delivered detail record of daily program attendee & behavior logs, Daily staff performance log , Weekly & Monthly partnership performance logs
  • Provided clear communication to team members regarding expectations, individual responsibilities, and facilitating their professional development within respective roles via bi-weekly performance informed training
  • Strengthened Program Relations; to site leadership with bi-weekly performance reports yielding 100% quarterly contract renewal
  • Harnessed parent-informed youth participation goal contracts resulting in 95% quarterly retention

Program Coordinator

University of Minnesota YMCA
Minneapolis, Minnesota
2015 - 2016
  • Managed program budget efficiently, ensuring the allocation of resources towards high-impact activities.
  • Monitored participant progress through regular assessments and evaluations, adjusting program content accordingly for continuous improvement.
  • Collaborated with local organizations to create College Tours and Career Panels at universities in the Metro and Beyond
  • Developed comprehensive S.E.L Informed curricula for each of the 8 sites

Education

Bachelor of Arts - Interpersonal Communications

Augsburg University
Minneapolis
09.2011 - 05.2014

Skills

Employee Relations

Staff Scheduling & Resource Allocation

Client Assessment

Case Coordination

Partnership Development

Data Analysis & Monitoring

HIPPA Compliance

Timeline

Recruitment Specialist

SAY San Diego
06.2023 - 09.2023

Site Supervisor, Floating

YMCA San Diego
03.2023 - 05.2023

Bachelor of Arts - Interpersonal Communications

Augsburg University
09.2011 - 05.2014

Program Coordinator

University of Minnesota YMCA
2015 - 2016
Juan CharlesNon-Profit Professional