Operations leader coordinating warehouse dispatch routing, inventory control, and daily fulfillment to improve reliability of shipping and record accuracy through safety-focused supervision and workflow planning.
Overview
1
1
Language
8
8
years of professional experience
Work History
Senior Warehouse Supervisor / Dispatcher
Sway
Santa Ana, CA
05.2024 - Current
- Lead daily warehouse operations, dispatch routing, and last-mile delivery for a high-volume startup.
- Oversaw inbound/outbound logistics, inventory control, and order accuracy, ensuring compliance with service level agreements.
- Managed payroll, scheduling, and workforce optimization, contributing to reduced labor costs and enhanced output.
- Train, mentor, and evaluate staff to strengthen team performance, safety compliance, and retention.
- Utilize forklifts, RF scanners, and automation robotics to improve productivity and reduce downtime.
- Partnered with senior leadership to implement process improvements and cost-saving strategies, enhancing KPI reporting.
Trained associates on safety rules, equipment use, and daily warehouse procedures.
Collaborated with various departments to address and resolve supply chain management challenges.
Investigated discrepancies between physical inventories and computer records.
Loader / Belt Tender
UPS
La Mirada, CA
12.2019 - Current
- Coordinated package flow and resource allocation to enhance support for warehouse supervisors and shift leads.
- Communicated operational updates to supervisors and aided logistics planning, reducing potential delays.
- Ensure compliance with OSHA safety standards and company protocols in all handling processes.
- Trained new hires on standard operating procedures and equipment safety to ensure compliance and efficient package handling.
- Contributed to maintaining on-time shipping, accuracy, and service-level agreements.
Logistics Coordinator / Warehouse Associate
Quiet Logistics
La Mirada, CA
04.2022 - 07.2023
- Coordinated workflow with supervisors for shipping/receiving and order fulfillment, improving overall process efficiency.
- Ensured inventory accuracy through WMS and cycle counts, enhancing operational reporting.
- Operated automation robotics, RF scanners, and routing systems to boost team efficiency.
- Compiled daily performance reports to facilitate data-driven decision-making.
Order Processor
Bluecrew / Axlehire
La Mirada, CA
05.2021 - 06.2021
- Processed orders, tracked inventory, and conducted cycle counts to maintain fulfillment efficiency.
- Coordinated with operations leadership and customer service to achieve delivery accuracy.
- Assisted team members in achieving throughput goals and maintaining accuracy metrics.
Line Cook
Katella Deli Bakery & Restaurant
Cypress, California
06.2018 - 11.2019
Executed multiple orders simultaneously during busy periods to meet customer demand.
Coordinated ticket flow between servers and kitchen staff to ensure timely order delivery.
Maintained clean and sanitary prep areas and cooking equipment to uphold health standards.
Followed Katella Deli Bakery & Restaurant recipes and plating standards.
Assisted teammates with daily prep and closing kitchen tasks.
Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Communicated effectively with other staff members regarding orders and menu changes.