Juan Escoto Vega
Minneapolis,MN
Summary
Professional in consumer advisory with keen focus on delivering top-notch service and impactful results. Proven track record of providing valuable insights and solutions to consumers, ensuring their needs are met effectively. Known for collaborative teamwork and adaptability, essential in dynamic environments, while displaying strong problem-solving abilities and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Care Consumer Advisor
Coloplast
09.2023 - Current
- Manage a territory of 250+ active accounts across WA, OR, AZ, NV and CA, delivering exceptional service and product guidance for interventional urology customers.
- Serve as a trusted expert by resolving complex product inquiries and providing personalized education via phone, email, and written communication.
- Drive high data accuracy through rigorous documentation and proactive self-audits; consistently exceed internal quality benchmarks.
- Collaborate cross-functionally with internal teams to streamline workflows and elevate customer satisfaction throughout the care journey.
- Stay ahead of industry trends and competitor moves to support strategic outreach and customer retention initiatives.
Sales Specialist
Apple Inc.
09.2021 - 09.2023
- Delivered high-impact, solution-based sales consultations across Apple’s full product and services portfolio—consistently exceeding performance expectations.
- Recognized by leadership for mentoring new hires and shaping sales best practices; selected to conduct reverse shadowing and enhance customer experience strategies.
- Facilitated seamless onboarding for new customers by advising, educating, and setting up devices, ensuring elevated satisfaction and loyalty.
- Played a critical role in driving team sales targets, acting as a key collaborator during peak product launches and holiday campaigns.
Sales Team Member
University of Minnesota
01.2023 - 05.2023
- Finalist (Top 4) at the Twin Cities Collegiate Sales Competition.
- Competed in the King’s Hawaiian Sales Challenge at the University of Kansas.
- Collaborated with peers to develop compelling sales strategies and execute value-based selling roleplays.
Education
Bachelor of Science - Human Resource Development
University of Minnesota
Sales Certificate - Center for Sales Leadership
University of Minnesota
Associate of Arts -
Normandale Community College
Skills
- Solution Selling
- Technical Product Knowledge
- Client Relationship Management
- Bilingual Communication
- Salesforce CRM
- Project & Account Management
- Onboarding & Mentorship
- Team Collaboration
- Complaint Handling
- Call Center Experience
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Care Consumer Advisor
Coloplast
09.2023 - Current
Sales Team Member
University of Minnesota
01.2023 - 05.2023
Sales Specialist
Apple Inc.
09.2021 - 09.2023
Sales Certificate - Center for Sales Leadership
University of Minnesota
Bachelor of Science - Human Resource Development
University of Minnesota
Associate of Arts -
Normandale Community College
Similar Profiles
Kelly BradyKelly Brady
Senior Territory at ColoplastSenior Territory at Coloplast
Cayla ValentineCayla Valentine
Care Advisor at ColoplastCare Advisor at Coloplast
Kevin AdamsKevin Adams
Warehouse Associate at ColoplastWarehouse Associate at Coloplast
Edson VianaEdson Viana
Sales Consultant at Winebow, Inc.Sales Consultant at Winebow, Inc.
Kayla JensenKayla Jensen
EP Ablation Specialist at Aya HealthcareEP Ablation Specialist at Aya Healthcare