Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
15
15
years of professional experience
7
7
Certifications
Work History
Fire Truck Technician
Southern California Fleet Services
Hesperia , California
03.2018 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Maintained compliance with company policies, objectives and communication goals.
Worked with management team to implement proper division of responsibilities.
Diagnosed mechanical problems for repair or replacement.
Conducted full operational compliance inspections before releasing vehicles for use.
Followed factory and dealership standards to accurately perform repairs according to work order.
Assessed equipment for damage, wear, battery life and fluid levels.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Worked flexible hours across night, weekend and holiday shifts
Conducted research, gathered information from multiple sources and presented results
Actively listened to customers' requests, confirming full understanding before addressing concerns
Identified issues, analyzed information and provided solutions to problems
Fire Mechanic
Drykef
Fort Irwin, CA
01.2013 - 03.2018
Replaced damaged, missing or defective parts with new and refurbished components.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Completed full vehicle inspections to check for leaks, damage or other issues of concern.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
Inspected and tested equipment to locate worn and damaged parts.
Used critical thinking to break down problems, evaluate solutions and make decisions
Participated in team-building activities to enhance working relationships
Developed and maintained courteous and effective working relationships
Fire Truck Technician
Southern California Fleet Services
Hesperia, CA
03.2007 - 01.2013
Diagnosed mechanical problems for repair or replacement.
Conducted full operational compliance inspections before releasing vehicles for use.
Followed factory and dealership standards to accurately perform repairs according to work order.
Assessed equipment for damage, wear, battery life and fluid levels.
Education
No Degree -
San Bernardino Adult School
San Bernardino, CA
02.1989
Skills
Quality Standards
Performance Tracking and Evaluations
Waste Elimination
Safe Work Methods
Hand and Power Tool Operation
Customer Satisfaction
DOT Requirements
Standard Operating Procedures Maintenance
Routine Inspections
Field Maintenance
Certification
ASE Certification
CFMA certification level 3
Oshkosh certification T series,p19,Stryker,global Stryker
Meritor air brake certification
Timeline
Fire Truck Technician
Southern California Fleet Services
03.2018 - Current
Fire Mechanic
Drykef
01.2013 - 03.2018
Fire Truck Technician
Southern California Fleet Services
03.2007 - 01.2013
No Degree -
San Bernardino Adult School
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