Juan Espinoza
Caldwell,NJ
Summary
Dynamic and results-oriented, excelling in customer service. Skilled in effective communication and team collaboration, consistently enhancing customer satisfaction and streamlining delivery processes. Demonstrated ability to solve problems efficiently, contributing to team success and operational improvements.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Fiamella
Montclair, New Jersey
11.2023 - 08.2024
- Communicated with restaurant staff to coordinate deliveries and obtain destination address.
- Assisted customers with questions or complaints regarding their orders.
- Maintained clean traffic record and kept vehicle clean and in top operating condition.
Restaurant Waiter
Sushi Cafe
Caldwell, New Jersey
10.2022 - 05.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Crew Member
Burger King
Caldwell, New Jersey
10.2022 - 03.2023
- Processed cash and credit card payments, promptly returning receipts, coins, bills, and payment cards to customers.
- Interacted pleasantly with guests to deliver quality customer service, and ensured customer satisfaction.
- Assisted in training new employees in adjusting to the fast-paced work environment.
Education
Bachelor of Science - Computer Engineering
New Jersey Institute of Technology
Newark05-2028
Skills
- Customer service
- Effective communication
- Problem-solving
- Time management
- Team collaboration
- Vehicle maintenance
Languages
Spanish
Professional
Timeline
Delivery Driver
Fiamella
11.2023 - 08.2024
Restaurant Waiter
Sushi Cafe
10.2022 - 05.2023
Crew Member
Burger King
10.2022 - 03.2023
Bachelor of Science - Computer Engineering
New Jersey Institute of Technology