Juan Esquivel
Country Club Hills
Summary
Advanced Services Technician at Xfinity Comcast with a proven track record in troubleshooting and installation. Expert in maintaining safety protocols while training new technicians. Recognized for enhancing customer service and reducing response times through effective multitasking and quality control. Proficient in electrical repair and committed to excellence in equipment maintenance.
Overview
28
28
years of professional experience
Work History
Advanced Services Technician
Xfinity Comcast
01.1998 - Current
- Experience: home security cameras, telephony phone pair, ethernet connections, coax cable video installation, monitor troubleshooting business class. Ladder handling company vehicle.
- installationTrained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
Education
GED -
Washburne Trade
Chicago, IL09.1990
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Quality control
- Mechanical Knowledge
- Preventive Maintenance
- Documentation and reporting
- Equipment maintenance
- Customer interaction
- Repair services
- System troubleshooting
- OSHA compliance
- Team Training
- Safety Equipment
- Product Inspections
- Electrical repair
- Hardware installation
- System Tests
Timeline
Advanced Services Technician
Xfinity Comcast
01.1998 - Current
GED -
Washburne Trade