Juan Fortozo
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Capable Replenishment Team Member effective at keeping merchandise moving from trucks, to storage and on to sales floor smoothly. Dedicated to efficiency and adept at multitasking.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Amazon
08.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
- Completed on-time deliveries by choosing best and most efficient routes.
Gatekeeper
IKEA
01.2020 - 07.2021
- Maintained a safe environment through regular inspection of entry points and reporting potential hazards.
- Communicated with site personnel by relaying information via radio calls.
- Organized, maintained and updated information in computer databases.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Replenisher
IKEA
07.2019 - 01.2021
- Collaborated with store management to implement strategic merchandising initiatives, enhancing store appearance and customer satisfaction.
- Provided feedback on product quality issues identified during the replenishing process, collaborating with suppliers to improve overall product offerings.
- Maintained a clean and organized backroom storage area, enabling efficient access to inventory for restocking purposes and reducing time spent searching for specific items.
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Carpenter
Juan Duarte
04.2017 - 06.2019
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
Dasher
DoorDash
05.2018 - 06.2019
- Improved customer satisfaction by providing timely and accurate deliveries.
- Developed and maintained professional relations between customer, store personnel, and company.
- Enhanced communication with customers through proactive updates on order status.
- Ensured order accuracy, double-checking items before leaving the pickup location.
Dog Walker
Wag
05.2018 - 04.2019
- Provided dogs with exercise and fresh air to promote dog health.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Followed optimal schedules for animals as set by owners or supervisors.
Crew Member
Dunkin Donuts
08.2017 - 04.2018
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Houston Community College
Houston, TX01.2019
High School Diploma -
Yes Prep Gulfton
Houston, TX06.2018
Skills
- Carpentry - Household Woodwork
- Communication Skills - Comprehension
- Communication Skills - Verbal Communication
- Communication Skills - Visual Communication
- Communication Skills - Written Communication
- Mathematics - Differential Equations
- Mechanical equipment - rotating - Compressors
- Painting - Painting of Metal Works
- Painting - Painting of Wood Works
- Painting - Painting on Cement Works
- Problem-Solving Skills - Root Cause Identification
- Microsoft Office - Spreadsheets, Word, Powerpoint
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Delivery Driver
Amazon
08.2021 - Current
Gatekeeper
IKEA
01.2020 - 07.2021
Replenisher
IKEA
07.2019 - 01.2021
Dasher
DoorDash
05.2018 - 06.2019
Dog Walker
Wag
05.2018 - 04.2019
Crew Member
Dunkin Donuts
08.2017 - 04.2018
Carpenter
Juan Duarte
04.2017 - 06.2019
Houston Community College
High School Diploma -
Yes Prep Gulfton