Juan Gonzalez
Rural Hall,North Carolina
Summary
Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Amazon Delivery Driver
Hick Delivery Group
10.2023 - 03.2024
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Service Technician
JoynerPro
12.2020 - 06.2022
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
Store Manager
Steak N' Shake
04.2018 - 09.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
High School Diploma -
Mooresville High School
Mooresville, NC06.2019
Skills
- Cargo Handling
- Quality Assurance
- Employee Training
- Personnel development
- POS Systems
- Team Development
- Operations Management
- Inventory Management
Timeline
Amazon Delivery Driver
Hick Delivery Group
10.2023 - 03.2024
Service Technician
JoynerPro
12.2020 - 06.2022
Store Manager
Steak N' Shake
04.2018 - 09.2020
High School Diploma -
Mooresville High School
Similar Profiles
Lesley NgongoLesley Ngongo
Site Administrator at Hick Bros CivilSite Administrator at Hick Bros Civil
MANEA DOREMANEA DORE
Painter at Hick & Co Quality PaintingPainter at Hick & Co Quality Painting
Craig J. WrightCraig J. Wright
Machine Operator, Driver, etc. at Hick Land CareMachine Operator, Driver, etc. at Hick Land Care
WESLEY ALEXANDERWESLEY ALEXANDER
Machine Operator at The Resource Winston-SalemMachine Operator at The Resource Winston-Salem
Aijalon TillotsonAijalon Tillotson
Order Management Representative at Siemens EnergyOrder Management Representative at Siemens Energy