Summary
Overview
Work History
Education
Skills
Certification
Timeline
Work Availability
Administrative Skills
BusinessAnalyst
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Taylor Shello

Houston,TX

Summary

Results-driven logistics specialist known for ensuring timely deliveries and high customer satisfaction. Expertise in route optimization and resource management, leading to improved operational efficiency. Strong commitment to safety compliance and quality assurance in all transport operations.

Overview

1
1
Certificate
16
16
years of professional experience

Work History

Amazon Delivery Driver

Shall Prosper Enterprises
Houston, Tx
10.2025 - Current
  • Transporting and delivering packages using a company van
  • Navigated routes efficiently to ensure timely deliveries
  • Provided customer support at delivery locations to enhance recipient satisfaction
  • Organized packages for delivery
  • Safely loading packages onto van
  • Scanning and taking photos of delivery
  • Adhering to strict schedules and safety rules
  • Conducted regular vehicle checks to maintain safety and reliability

Hotshot Owner Operator/Manager of Field Operations

DTL Transport LLC
Houston, Tx
03.2025 - 10.2025
  • Safely and efficiently transport time-sensitive goods
  • Oversaw dispatch operations to coordinate timely deliveries and resource management
  • Managed resource allocation to optimize operational flow and meet delivery schedules
  • Planned delivery routes using GPS to optimize travel time.
  • Facilitated communication between clients and dispatch to ensure timely updates and service
  • Secured cargo loads before transport to ensure safety during transit.
  • Enforce safety protocol
  • Resolve operational challenges
  • Maintain records of mileage, fuel, cargo details and maintenance
  • Completed data entry tasks for smooth onboarding of new hires.
  • Manage ELD logs

Delivery Driver

Cy-Fair ISD Distribution
Houston, Tx
06.2024 - 03.2025
  • Deliver cases of frozen food to the schools
  • Picked up pallets of frozen food from other warehouses to ensure consistent supply
  • Operated electric pallet jack and hydraulic lift gate to transport goods safely in warehouse
  • Broke down pallets and organized cases into freezer for efficient storage
  • Stacked empty pallets and delivered to recycling for sustainable waste management

School Bus Driver

Cy-Fair ISD Transportation
Houston, Tx
03.2020 - 06.2024
  • Ensure the safety of all students
  • Transport children and other passengers to and from school
  • Enforced safety rules, fostering a secure environment for students.
  • Ensured compliance with traffic regulations, enhancing safety for all passengers.
  • Perform inspections of the bus before and after each route
  • Participated in safety meetings, contributing to improved safety protocols.

Assistant/ Office Manager

81 Trucking Services LLC
Houston, Tx
10.2019 - 03.2020
  • Coordinated office operations to enhance organization and workflow
  • Streamlined employee onboarding process to facilitate integration of new hires
  • Executed payroll tasks to guarantee timely employee compensation
  • Supported daily operations to enhance workflow and productivity
  • Bookkeeping
  • Data entry

Customer Service/ Dispatch

XPO Logistics
Houston, TX
05.2019 - 10.2019
  • Tracked driver locations, ensuring timely deliveries and customer satisfaction.
  • Answered calls, communicating with delivery drivers and customers to resolve inquiries.
  • Facilitated clear communication with customers via telephone, email, and Google Voice.
  • Update Excel spreadsheets

Rural Carrier Associate

US Postal Service
Montgomery, TX
06.2016 - 08.2018
  • Cased and sorted mail and packages for route
  • Delivered mail and packages to customers in a timely manner
  • Answer customer questions via phone or in person
  • Retained signatures for certified, registered, and insured mail and packages
  • Replaced mailbox locks to enhance security for customers.

Debt Collector

FMA Alliance LTD
Houston
03.2015 - 09.2015
  • Called debtors to discuss accounts and present tailored payment solutions
  • Processed payments via phone to ensure timely account updates
  • Documented phone conversation details to maintain accurate records

Security Officer

US Security
Houston, TX
05.2014 - 02.2015
  • Monitored security feeds from multiple screens to maintain safety and security of premises
  • Patrols the grounds at ExxonMobil
  • Checked in visitors and provided directions to ensure smooth access to facility
  • Answered multi-line phones and redirected calls to appropriate departments for effective communication

Sales Associate

Finish Line
Houston, TX
08.2013 - 05.2014
  • Welcomed customers warmly, fostering a friendly shopping environment
  • Operated cash register, ensuring accurate transactions and customer satisfaction
  • Demonstrate products
  • Stocked and organized inventory to enhance product accessibility
  • Stock merchandise on sales floor

Student

Texas Southern University
Houston, TX
08.2012 - 08.2013

Recreational Assistant

Moody Park
Houston, TX
06.2010 - 08.2010
  • Coordinated and led diverse recreational activities, fostering engagement and social interaction among children.
  • Assisted recreation and summer care directors in implementing program activities to enhance children's recreational experiences.
  • Ensured safety and provided attentive care for children during recreational activities.

Education

Certificate -

HCC Truck Driving School
Houston, TX
08-2023

High School Diploma -

Andy Dekaney High School
Houston, TX
01-2012

Skills

  • Commercial driving
  • Route optimization
  • GPS navigation
  • Logistics
  • Route management
  • Trip planning
  • Vehicle inspection
  • DOT compliance
  • Safety compliance
  • Traffic laws
  • Load distribution
  • Cargo handling
  • Package handling
  • Loading and unloading
  • Order picking and processing
  • Order verification
  • Package scanning
  • Documentation and reporting
  • Record keeping
  • Payment processing
  • Data entry
  • Dispatch coordination
  • Dispatch communication
  • Goods transport
  • Quality assurance
  • Attention to detail
  • Time management
  • Problem solving
  • Teamwork and collaboration
  • Customer interaction
  • Customer relationship management
  • Conflict resolution
  • Communication skills
  • Equipment monitoring
  • OTR driving
  • Microsoft Windows

Certification

  • Class A CDL, Air Brakes, Passenger & School Bus
  • TWIC Card

Timeline

Amazon Delivery Driver

Shall Prosper Enterprises
10.2025 - Current

Hotshot Owner Operator/Manager of Field Operations

DTL Transport LLC
03.2025 - 10.2025

Delivery Driver

Cy-Fair ISD Distribution
06.2024 - 03.2025

School Bus Driver

Cy-Fair ISD Transportation
03.2020 - 06.2024

Assistant/ Office Manager

81 Trucking Services LLC
10.2019 - 03.2020

Customer Service/ Dispatch

XPO Logistics
05.2019 - 10.2019

Rural Carrier Associate

US Postal Service
06.2016 - 08.2018

Debt Collector

FMA Alliance LTD
03.2015 - 09.2015

Security Officer

US Security
05.2014 - 02.2015

Sales Associate

Finish Line
08.2013 - 05.2014

Student

Texas Southern University
08.2012 - 08.2013

Recreational Assistant

Moody Park
06.2010 - 08.2010

Certificate -

HCC Truck Driving School

High School Diploma -

Andy Dekaney High School

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Administrative Skills

  • Microsoft Windows
  • Ten Key by Touch
  • 30-45 wpm
Taylor Shello