Jamie A Casteel
Martinsburg,WV
Summary
Dynamic professional with a proven track record in logistics and team leadership, notably at Titan Deliveries LLC. Excelled in route management and vehicle maintenance, alongside fostering teamwork and collaboration. Demonstrated ability to improve operational efficiency and maintain a safe driving record, underscoring a commitment to excellence and reliability in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Amazon Delivery Driver
Titan Deliveries LLC
Hagerstown, MD
07.2021 - Current
- Checked tires for proper inflation before leaving on each route.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Processed shipment documents neatly and efficiently for each load.
- Trained New Hire
- Dispatched the other drivers
- Lead Stepvan driver
- Communication with drivers and customers
- Loaded and unloaded the work van
Dollar General Assistant Store Manager
07.2009 - 05.2013
- Monitored progress of projects while ensuring they are completed within deadlines set by management team members.
- Prepared documents such as invoices, memos, letters with accuracy and speed.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Troubleshot office equipment, computer hardware and software issues.
- Monitored customer satisfaction by building relationships, soliciting feedback and responding to questions.
- Assisted with day-to-day operations and handled business management, staffing sales and customer service.
- Typed, formatted and edited correspondence and other documents.
- Greeted visitors warmly, providing assistance as needed.
- Developed efficient methods of tracking project progress across different departments.
Assistant Manager
Family Dollar
12.2002 - 06.2004
- Evaluated individual and team business performance and identified opportunities for improvement.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Created and managed budgets for travel, training, and team-building activities.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Daycare Provider
Jack & Jill Preschool Day Care Provider
Martinsburg, WV
10.1998 - 07.2001
- Intervened quickly and appropriately when issues between children arose using positive behavior management techniques.
- Maintained organized and clean classroom and play areas.
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Kept records of daily observations and information about activities, meals served and medications administered.
- Managed multiple tasks simultaneously while demonstrating excellent time management skills.
- Observed each child's individual needs and provided appropriate support accordingly.
- Managed snack time by ensuring healthy options were available while encouraging proper nutrition habits among the students.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Dressed children and changed diapers.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Balanced schedules to promote optimal rest, play and educational periods.
Education
High School Diploma -
James Rumsey
Martinsburg, WV04-2008
Skills
- Package scanning
- Commercial driving
- Delivery logging
- Teamwork and collaboration
- GPS and route planning
- Safe driving
- Vehicle inspection
- Lifts up to [number] pounds
- Local routes
- Multitasking and organization
- OTR driving
- Safe driving record
- Order verification
- Route management
- Trip planning
- Punctual and reliable
- Responsible driver
- Loading and unloading
- Vehicle maintenance
- Pre-trip and Post-trip inspections
- Dispatch communication
- DOT compliance
- Time management
- Positive attitude
- Defensive driver training
- Experienced manual transmission driver
- Inventory management
Timeline
Amazon Delivery Driver
Titan Deliveries LLC
07.2021 - Current
Dollar General Assistant Store Manager
07.2009 - 05.2013
Assistant Manager
Family Dollar
12.2002 - 06.2004
Daycare Provider
Jack & Jill Preschool Day Care Provider
10.1998 - 07.2001
High School Diploma -
James Rumsey
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