Overview
Work History
Education
Skills
Timeline
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Juan Gonzalez

Juan Gonzalez

Chicago,IL

Overview

9
9
years of professional experience

Work History

Lead Banquet Houseman

Thompson Chicago
Chicago, IL
05.2022 - Current
  • Set up tables, chairs, and other equipment in banquet hall according to specifications.
  • Clean and maintain banquet hall before and after events, including sweeping floors, dusting furniture, and emptying trash cans.
  • Work with event coordinators to ensure all requests are met in a timely manner.
  • Replace soiled linen with clean linens during events as required.
  • Ensure that the facility is properly secured at the end of each shift or event.
  • Effectively multitasked within fast-paced environment.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Real Estate Agent

Kale Realty
Chicago, IL
04.2021 - 04.2022
  • Generated lists of properties compatible with buyers' needs and financial resources.
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Coordinated appointments with prospective buyers to showcase houses and plots.

Banquet Houseman

Marriott International
Rosemont, IL
08.2018 - 10.2020
  • Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Provided exceptional service to high volume of daily customers.
  • Educated guests on meals during by answering questions and bringing special orders.
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.

Utility Locator

USIC Locating Services
Chicago, IL
04.2018 - 08.2018
  • Designated potential locations for new lines based on utility lines already in place.
  • Responded to emergency situations quickly that arose following illegal excavations and provided effective remediation.
  • Searched for underground utilities in all types of weather conditions and notified supervisor of any issues in field.
  • Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.
  • Answered normal and after-hours service calls.
  • Handled multiple simultaneous deployment projects against strict deadlines.

Banquet Houseman

Marriott International
Rosemont, IL
02.2015 - 04.2018
  • Broke down room furniture arrangements and returned pieces to racks and storage rooms.
  • Worked throughout function to keep room and all stations neat, clean and stocked.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Greeted guests with friendliness and professionalism.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Referee

Whirlyball Chicago
Chicago, IL
11.2014 - 02.2015
  • Awarded points, verified score calculations and communicated end-of-game results to teams and spectators.
  • Assisted new referees with training and learning specific game rules and regulations.
  • Explained rules, regulations and league guidelines to players and coaches.
  • Adhered to and enforced game rules and regulations.
  • Inspected sporting equipment and participants to check compliance with event and safety regulations.

Education

High School Diploma -

Chicago Bulls College Prep
Chicago, IL
06.2014

Real Estate License -

Real Estate Institute
Chicago, IL
01.2021

Skills

  • Problem Resolution
  • Customer Service
  • Information Updates
  • Product organization
  • Customer relations
  • Project management abilities
  • Data evaluation

Timeline

Lead Banquet Houseman

Thompson Chicago
05.2022 - Current

Real Estate Agent

Kale Realty
04.2021 - 04.2022

Banquet Houseman

Marriott International
08.2018 - 10.2020

Utility Locator

USIC Locating Services
04.2018 - 08.2018

Banquet Houseman

Marriott International
02.2015 - 04.2018

Referee

Whirlyball Chicago
11.2014 - 02.2015

High School Diploma -

Chicago Bulls College Prep

Real Estate License -

Real Estate Institute
Juan Gonzalez