Juan Gonzalez
Chicago,IL
Overview
9
9
years of professional experience
Work History
Lead Banquet Houseman
Thompson Chicago
Chicago, IL
05.2022 - Current
- Set up tables, chairs, and other equipment in banquet hall according to specifications.
- Clean and maintain banquet hall before and after events, including sweeping floors, dusting furniture, and emptying trash cans.
- Work with event coordinators to ensure all requests are met in a timely manner.
- Replace soiled linen with clean linens during events as required.
- Ensure that the facility is properly secured at the end of each shift or event.
- Effectively multitasked within fast-paced environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Real Estate Agent
Kale Realty
Chicago, IL
04.2021 - 04.2022
- Generated lists of properties compatible with buyers' needs and financial resources.
- Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
- Coordinated appointments with prospective buyers to showcase houses and plots.
Banquet Houseman
Marriott International
Rosemont, IL
08.2018 - 10.2020
- Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Provided exceptional service to high volume of daily customers.
- Educated guests on meals during by answering questions and bringing special orders.
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
- Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
Utility Locator
USIC Locating Services
Chicago, IL
04.2018 - 08.2018
- Designated potential locations for new lines based on utility lines already in place.
- Responded to emergency situations quickly that arose following illegal excavations and provided effective remediation.
- Searched for underground utilities in all types of weather conditions and notified supervisor of any issues in field.
- Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.
- Answered normal and after-hours service calls.
- Handled multiple simultaneous deployment projects against strict deadlines.
Banquet Houseman
Marriott International
Rosemont, IL
02.2015 - 04.2018
- Broke down room furniture arrangements and returned pieces to racks and storage rooms.
- Worked throughout function to keep room and all stations neat, clean and stocked.
- Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
- Greeted guests with friendliness and professionalism.
- Supported serving staff in delivering accurate and well-presented food orders.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Referee
Whirlyball Chicago
Chicago, IL
11.2014 - 02.2015
- Awarded points, verified score calculations and communicated end-of-game results to teams and spectators.
- Assisted new referees with training and learning specific game rules and regulations.
- Explained rules, regulations and league guidelines to players and coaches.
- Adhered to and enforced game rules and regulations.
- Inspected sporting equipment and participants to check compliance with event and safety regulations.
Education
High School Diploma -
Chicago Bulls College Prep
Chicago, IL06.2014
Real Estate License -
Real Estate Institute
Chicago, IL01.2021
Skills
- Problem Resolution
- Customer Service
- Information Updates
- Product organization
- Customer relations
- Project management abilities
- Data evaluation
Timeline
Lead Banquet Houseman
Thompson Chicago
05.2022 - Current
Real Estate Agent
Kale Realty
04.2021 - 04.2022
Banquet Houseman
Marriott International
08.2018 - 10.2020
Utility Locator
USIC Locating Services
04.2018 - 08.2018
Banquet Houseman
Marriott International
02.2015 - 04.2018
Referee
Whirlyball Chicago
11.2014 - 02.2015
High School Diploma -
Chicago Bulls College Prep
Real Estate License -
Real Estate Institute