Juan Gonzalez
San Antonio,TX
Summary
Experienced and dependable general manager with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
17
17
years of professional experience
Work History
Assistant Warehouse Manager
MMR Plumbing
San Antonio, TX
02.2024 - 05.2024
- Oversaw the loading and unloading of incoming and outgoing shipments.
- Implemented strategies for continuous improvement in all aspects of warehouse operations.
- Ensured accuracy of shipping and receiving documents.
- Maintained records of goods received, stored, shipped, or in process.
- Performed regular audits of products in storage to ensure product quality standards were met.
- Monitored inventory levels to ensure efficient stock control.
- Assisted with troubleshooting any technical issues that arose during operations.
- Managed daily operations including scheduling personnel and assigning tasks.
- Provided training on proper use of equipment and safety protocols.
- Supervised a team of employees working in the warehouse area.
- Established processes to improve efficiency of warehouse operations.
- Completed periodic inventory counts and maintain accurate warehouse system.
- Drove forklift to transport items within warehouse or to pick up items from different locations for shipment.
- Recommended changes to improve warehouse operational performance.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Established and maintained good relations with customers, vendors, and transport companies.
- Operated forklifts to fill or empty overhead spaces.
- Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Implemented bar coding system to identify location and quantities of requested items.
- Prepared inventory for shipment by attaching tags and labels.
General Manager
Jimmy John's Gourmet Sandwiches
San Antonio, TX
02.2012 - 08.2023
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Designed sales and service strategies to improve revenue and retention.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Supervised employees through planning, assignments, and direction.
- Trained employees on duties, policies and procedures.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Guided management and supervisory staff to promote smooth operations.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Formed and sustained strategic relationships with clients.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Implemented successful business strategies to increase revenue and target new markets.
Warehouse Lead /Assistant Safety Officer
FedEx
San Antonio, TX
06.2007 - 12.2011
- Recruited, hired, and oversaw team of personnel maintaining compliance.
- Produced reports outlining assessments completed and follow-up recommendations.
- Enforced regulatory policies and procedures across different teams and programs.
- Investigated reported and identified compliance issues against accepted standards.
- Collected and reviewed data to identify potential compliance issues requiring further review.
- Issued clear warnings to violators, outlining infractions, penalties and remediation steps.
- Verified documentation against compliance standards and communicated deficiencies to resolve issues.
- Conducted site inspections and audits, recording findings and recommending corrective actions on final reports.
- Supervised safe handling, storage and disposal of hazardous materials.
- Inspected premises to identify safety issues and non-conformity.
- Coordinated training drills to increase employee safety awareness.
- Maintained adequate supply of approved safety and PPE supplies for work force.
- Investigated, resolved and reported on occurrences documented on employee incident and accident reports.
- Conducted safety briefings to inform crews of safety hazards.
- Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
- Managed safety and health programs, enforcing compliance with occupational health and safety regulations.
- Applied company safety policies consistently when performing daily tasks.
- Conducted trainings for employees on safety topics such as hazardous materials, fire prevention.
- Reviewed accident reports for accuracy and completeness.
- Conducted safety inspections to identify potential hazards and recommend corrective actions.
- Created emergency response plans for various scenarios.
- Prepared monthly statistical reports on injuries and illnesses, accidents.
- Developed risk management plans based on identified risks in the workplace.
- Developed, implemented and monitored safety policies and procedures.
- Collaborated with other departments to develop effective strategies for preventing accidents or injuries.
- Provided guidance on compliance with OSHA regulations.
- Responded quickly to any emergencies that arose at the work site.
- Participated in job hazard analysis activities to improve workplace safety.
- Assessed worksite conditions to ensure compliance with applicable laws and regulations.
- Maintained records of all safety-related incidents and training sessions.
- Performed incident investigations to determine root cause and corrective actions.
- Placed products on conveyors for final wrapping and shipment.
- Operated forklift and pallet jack to transport heavy loads.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Packaged items with appropriate materials to prevent damage during shipping.
- Completed daily document logs to track shipments and inventory.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Loaded and unloaded trailers with care and efficiency.
- Juggled shift duties, prioritizing immediate tasks to streamline operations.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
- Removed damaged products from outgoing shipments during final inspections.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays, and promoting productivity.
- Scanned products to provide accurate tracking within warehouse management system.
- Staged and sorted products for loading.
- Palletized boxes to increase movement and shipment efficiency.
- Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
- Organized regular cleaning schedules for all warehouse areas to maintain cleanliness standards.
- Maintained compliance with OSHA regulations in regards to workplace safety standards.
- Facilitated communication between managers and staff regarding operational procedures and policies.
- Cooperated with other departments throughout organization when needed in order to achieve desired results.
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
- Provided feedback on improvement opportunities within the warehouse environment.
- Developed processes for training new staff members on safety protocols and proper use of equipment.
- Operated forklifts or pallet jacks to transport items.
Education
High School Diploma -
Judson High School
Converse, TX01-1999
Some College (No Degree) - Game Design
The Art Institute
San Antonio, TXSkills
- Warehouse Operations
- Workplace Safety
- Load Planning
- Stock control
- Waste Reduction
- Scheduling expertise
- Safety oversight
- Employee Scheduling
- Heavy Lifting
- Staff Supervision
- Team coaching
- Problem-Solving
- Customer care
- Goal Setting
- Forklift Operations
- Continuous Improvement
Languages
Spanish
Professional
Timeline
Assistant Warehouse Manager
MMR Plumbing
02.2024 - 05.2024
General Manager
Jimmy John's Gourmet Sandwiches
02.2012 - 08.2023
Warehouse Lead /Assistant Safety Officer
FedEx
06.2007 - 12.2011
High School Diploma -
Judson High School
Some College (No Degree) - Game Design
The Art Institute