Juan Gonzalez
San Antonio,TX
Summary
Accomplished Technician Specialist with a proven track record at Motive Energy Texas, enhancing system performance and customer satisfaction. Skilled in hardware installation and exceptional problem-solving, I have significantly contributed to team projects and efficiency improvements. My expertise in electrical repair and dedication to continuous learning align with employer needs for dynamic and results-oriented professionals.
Knowledgeable [Desired Position] with strong foundation in technical troubleshooting and maintenance. Proven track record in solving complex issues and ensuring equipment functionality. Demonstrated ability to collaborate effectively and adapt to evolving technical needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Technician Specialist
Motive Energy Texas
San Antonio, TX
01.2023 - Current
- Increased customer satisfaction by providing prompt and accurate technical support.
- Collaborated with team members to complete complex projects within established timelines.
- Participated in continuous learning opportunities to stay current on industry trends, enhancing personal expertise while contributing to overall company growth.
- Maintained a safe working environment by adhering to industry safety standards and protocols.
- Provided exceptional service through clear communication with customers regarding their specific needs and concerns.
- Contributed to the successful completion of high-stakes projects through meticulous attention to detail and task prioritization.
- Enhanced system performance by conducting thorough diagnostics and implementing necessary repairs.
- Optimized equipment functionality by performing routine inspections and preventative maintenance tasks.
- Maximized equipment lifespan through diligent monitoring of usage data and proactive replacement recommendations.
- Streamlined maintenance processes for increased efficiency and reduced downtime.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Researched and identified solutions to technical problems.
Battery Operator
DHL Supply Chain
San Antonio, TX
11.2020 - 01.2024
- Increased operational longevity by replacing worn components in a timely manner, ensuring optimal functionality.
- Worked closely with team members and supervisors, fostering a collaborative environment that drove consistent progress and improvements in battery operations.
- Maintained safe working environment by enforcing strict adherence to safety protocols and guidelines.
- Conducted thorough inspections of battery systems, identifying potential issues before they escalated into costly problems.
- Assisted in training new hires on proper battery handling procedures, contributing to a knowledgeable workforce capable of maintaining high standards of operation.
Mold Setter
Toyota Gosei
San Antonio, TX
03.2014 - 07.2019
- Safeguarded a safe work environment by adhering to company policies and industry regulations regarding mold handling procedures.
- Enhanced production efficiency by setting and adjusting molds according to job specifications.
- Maintained organized record-keeping systems for tooling inventory, enabling quick access to required tools for efficient job setups.
- Ensured timely completion of jobs by managing multiple priorities simultaneously while maintaining high attention to detail in mold setting tasks.
- Reduced downtime with proactive mold maintenance, including cleaning, greasing, and inspection.
- Improved product consistency by monitoring temperature, pressure, and cycle times throughout the molding process.
- Increased throughput by responding promptly to machine alarms and addressing issues affecting optimal mold performance.
- Collaborated with team members to optimize molding processes and achieve production goals.
- Elevated product quality through regular communication with Quality Control personnel on any defects or deviations from standards observed during the molding process.
- Collaborated with Engineering and Tooling departments to troubleshoot complex mold issues, resulting in a faster resolution of problems and minimal impact on production schedules.
- Tackled rework tasks with re-inspection, sorting, adjustments and cleaning of parts.
- Maintained smooth production when operating injection molding machines and auxiliary equipment.
- Instructed and trained team members to boost new employee skills and knowledge.
- Checked over casting machines prior to start of each shift to identify and resolve any issues.
- Selected and installed blades, tools or other attachments for each operation.
- Reviewed job specifications prior to setting up casting machines to determine appropriate time and temperature settings.
- Observed manufacturer instructions when operating plastic molding and casting machines to optimize quality.
Landscaper Group Leader
AAA Landscaping
San Antonio, TX
05.2013 - 07.2014
- Performed planting, watering, mulching, and edging of lawns.
- Maintained grounds by trimming, weeding, and general clean-up.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
- Trained new team members on best practices in landscaping techniques ensuring consistent quality across all projects.
- Installed lights, sprinklers and other outdoor features based on requirements.
- Maintained gardening tools by replacing blades and fluids.
- Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
Education
High School Diploma -
Thomas Edison High Shool
San Antonio, TX05-2013
Skills
- Hardware installation
- Electrical repair
- Software configuration
- Instrument Calibration
- System diagnostics
- Customer service
- Verbal and written communication
- Decision-making
- Software installation
- Technical issues analysis
- Analytical thinking
- Issue troubleshooting
- Appointment scheduling
- Hardware troubleshooting
- Teamwork
- Problem-solving
- Time management
- Problem-solving abilities
- Operating systems
- Performance testing
Certification
- Forklift Certification 02/21/2024
- OSHA Certified
- [State] Driver's License
- NFPA 70E American Safety Council Inc. 10/31/2023
- Material Transportation Company MetalEX Water Treatment System (MWTS) & Wash Cabinet (WCA2)Online Training Program MTC Do More 4/24/2024
- Product Support Engineer and Deka Ready Power Lithium Trainer Deka University 11/16/2023
Languages
English
Full Professional
Timeline
Technician Specialist
Motive Energy Texas
01.2023 - Current
Battery Operator
DHL Supply Chain
11.2020 - 01.2024
Mold Setter
Toyota Gosei
03.2014 - 07.2019
Landscaper Group Leader
AAA Landscaping
05.2013 - 07.2014
High School Diploma -
Thomas Edison High Shool
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