Juan Gonzalez

Work History

Primo Water

05.2021 - Current

Delivered exceptional customer service through prompt resolution and on-the-spot problem solving.
Managed inventory levels to ensure product availability and minimize shortages.
Developed strong relationships with clients, enhancing customer loyalty and retention.
Optimized delivery schedule to accommodate customer base, based on their needs.
Delivered top customer satisfaction, requesting feedback closely, and addressing needs and requests of account holders.
Maintained positive relationships using good communication and follow-through abilities.
Boosted revenues by upselling and cross-selling products.
Determined best routes for driving to customer sites, accounting for factors like weather and road construction.

Perfect Color Recon

12.2012 - 08.2020

Oversaw daily operations and workflow of porters to ensure efficient service delivery.
Conducted routine inspections of vehicles for cleanliness and damage prior to customer delivery.
Oversaw maintenance schedules for fleet vehicles, ensuring compliance with safety standards.
Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.
Actively supported team members in various tasks when required, creating a collaborative atmosphere within the workplace.
Coordinated inventory management, including tracking supplies and maintaining stock levels.
Collaborated with service department to coordinate vehicle inspections, ensuring quality standards are met prior to sale or presentation in a timely manner.
Managed inventory effectively for optimal turnover rate and profitability.

Car Champs

10.2011 - 02.2012

Coordinated timely delivery of vehicles to designated locations, optimizing workflow and customer satisfaction.
Communicated with coworkers and managers about completed duties.
Ensured safety compliance by keeping service areas free of hazards and maintaining proper signage where required.
Helped maintain a professional atmosphere within the dealership, adhering to dress codes, punctuality standards, and appropriate conduct guidelines at all times.
Supported sales team efforts, ensuring all vehicles were prepared and ready for test drives or delivery.
Making myself available to accommodate any other team member to show support to other departments when possible.

Martin Cadillac

10.2010 - 10.2011

Picked up and delivered vehicles to customers as directed by management.
Washed cars and trucks daily for the dealerships presentation for top tier customer base.
Kept new and used vehicle lots neat and orderly and moved cars as directed by general manager in accordance with dealership display standards.
Used programs that locate all vehicle locations, whether in transit or in service, to help vendors with upcoming appointments.
Stayed in constant communication with leadership to help ensure great customer service for incoming customers and all salesmen to make the car buying experience easier that what it usually is.