Juan Gordon
Washington
Summary
Skilled leader with success in business and logistics. Independent self-starter, focused on achieving company goals. Coordinator of Team Building.
Overview
8
8
years of professional experience
Work History
Retail Store Manager
Van Gogh Museum
Washington
08.2021 - 08.2025
- Managed daily operations, purchasing, merchandising, and product distribution.
- Responsible for interviewing and onboarding employees.
- Increased profitability, designing floor plans to motivate cross-selling.
- Reviewed sales reports for accurate inventory management.
- Managed special projects, improving operational processes.
- Overseer of inventory control for shrinkage prevention.
- In charge of balances, deposits, and store receipts.
- Provided customer service to patrons.
Assistant Store Manager
Superdry
Arlington
04.2020 - 07.2021
- Coached, trained, and mentored sales employees.
- Interfaced with customers, providing sales, returns, and refunds.
- In charge of purchase orders and inventory management.
- Set fixed pricing for store merchandise.
- Assigned sales employees to weekly schedules.
- Handled escalated customer inquiries.
- Monitored shipping and receiving merchandising operations
Supervisor
Contemporary Services Corporation.
Washington
07.2017 - 03.2020
- Overseer of guest admissions.
- Responsible for account ticket revenue.
- In charge of inventory and summary reports.
- Point of contact for vendor relations.
- Provide customer service to event attendees.
- Scheduled event team members.
- Assist the crisis manager during emergencies.
- Collaborated with management to provide a guest experience.
Education
Business Management, Digital Marketing
Eastern Gateway Community College
Steubenville, OHSkills
- Operations management
- Logistics coordination
- Merchandising
- Time management
- Customer relationship management
- Budgeting and cost control
Timeline
Retail Store Manager
Van Gogh Museum
08.2021 - 08.2025
Assistant Store Manager
Superdry
04.2020 - 07.2021
Supervisor
Contemporary Services Corporation.
07.2017 - 03.2020
Business Management, Digital Marketing
Eastern Gateway Community College