Summary
Overview
Work History
Education
Skills
Certification
Timeline
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J'UAN GROSS

New Orleans,LA

Summary

Seeking a position where my interpersonal & leadership skills can be used to the maximum. Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.

Overview

7
7
years of professional experience
1
1
Certification

Work History

FORCE OFFICER

SPR PROTECTIVE
01.2021 - Current
  • Experience at working at Site and NOLA office
  • Proactive with training others on site specifics and policy/procedures
  • Trained officers in Central Alarm Station and Tracking using PTZ cameras to provide surveillance
  • Familiar with Temporary Security Plans
  • Control Access to DOE facilities & conduct Vehicle inspections
  • As a CAS operator, identify, assess alarms received and dispatch
  • PFOs
  • Update duty PFOs on security system conditions, site conditions while practicing alarm management
  • Identify and locate alarms

Team leader

MCNEESE STATE FOOTBALL
06.2017 - 12.2020
  • For two seasons
  • Saddle of the Month for hard work
  • Represented the University & football team while volunteering at local elementary schools & other community events
  • Learned the value of hard work, discipline, & teamwork
  • Enhanced time management skills by prioritizing academic and physical performance

Lead Attendant

L’AUBERGE CASINO RESORT-POOL OUTLET
04.2019
  • Responsible for 30+ team members at time
  • Checked bags for drugs/alcohol
  • Secured Pool at opening & closing time
  • Ensured that company standards were met at all times

BIG DADDY’S SPORTS GRILL
01.2020 - 03.2020
  • Highly requested by regulars
  • Diligently served parties of 20+ people alone
  • Consistently provided great customer service

Education

High School Diploma -

Ponchatoula High School
Ponchatoula, LA
05.2017

Bachelor of Science - Criminal Justice

MCNEESE STATE UNIVERSITY

Skills

  • Dedicated mindset
  • High Integrity
  • Criminal Justice background
  • Leadership experience
  • Communication skills
  • Proficient Microsoft Word &
  • Power Point
  • Learn things quickly and
  • Efficiently
  • CAS certified
  • CPR & First Aid certified
  • Time management

Certification

  • Albuquerque, New Mexico

, Centera - BSPOT 8 week 720 hour course

Timeline

FORCE OFFICER

SPR PROTECTIVE
01.2021 - Current

BIG DADDY’S SPORTS GRILL
01.2020 - 03.2020

Lead Attendant

L’AUBERGE CASINO RESORT-POOL OUTLET
04.2019

Team leader

MCNEESE STATE FOOTBALL
06.2017 - 12.2020

High School Diploma -

Ponchatoula High School

Bachelor of Science - Criminal Justice

MCNEESE STATE UNIVERSITY

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J'UAN GROSS